fix problems on Map My Ride [iphone]

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—— Run into issues on Map My Ride ? Get help pending when official support gets back to you!

Map My Ride by Outside
Info:
company: Outside Television Inc
: https://support.mapmyfitness.com/
: www.mapmyride.com
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Bugs issue

Inaccurate GPS tracking

Fix: Ensure that the app has permission to access your location. Go to your iPhone's Settings > Privacy > Location Services, and make sure that L... ⇲

Red trail disappears mid-workout

Fix: Check your GPS settings and ensure that the app is set to track your route continuously. If the app has a 'Track Route' option, make sure it... ⇲

Incorrect route summary shared on social media

Fix: Before sharing your route summary, double-check the details within the app to ensure accuracy. Review the route and metrics displayed to con... ⇲

Inconsistent mileage tracking

Fix: Ensure that the app is set to use GPS tracking for distance measurement. Check the settings to confirm that the distance tracking option is... ⇲

Map My Ride fails to detect when user is in a car

Fix: To improve detection, ensure that the app's GPS settings are correctly configured to track movement accurately. Check for any settings relat... ⇲
 
Data issue

Lost workout data

Fix: To prevent losing workout data, ensure that you are connected to Wi-Fi or mobile data before starting a workout. After completing a workout,... ⇲

Missing critical heart rate data

Fix: Ensure that your heart rate monitor is properly connected and that the app has permission to access heart rate data. Check the app settings... ⇲
 
Support issue

Support issues and lack of follow-up

Fix: Utilize the app's FAQ or help section for common issues and troubleshooting tips. This can often provide immediate solutions without needing... ⇲
 
Compatibility issue

Difficulty pairing with Bluetooth devices

Fix: Ensure that Bluetooth is enabled on your iPhone by going to Settings > Bluetooth and toggling it on. Then, put your Bluetooth device in pair... ⇲
 
UI issue

Limited metrics displayed on Apple Watch

Fix: Check the app settings on your iPhone to customize which metrics are displayed on your Apple Watch. Look for an option that allows you to se... ⇲

Map My Ride rotates display of metrics instead of showing all at once

Fix: Check the app settings for a display option that allows you to customize how metrics are shown. Look for settings related to 'Display' or 'M... ⇲
 
Account issue

Account management issues

Fix: For account management issues, try logging out and then logging back into your account. This can refresh your account settings and resolve m... ⇲
 
Slow issue

Slow response of speed indicator

Fix: Check your phone's performance by closing any unnecessary background apps that may be consuming resources. This can help improve the app's r... ⇲
 
Customization issue

Cannot edit notes after entry

Fix: If you cannot edit notes, check if there is an option to 'Edit' or 'Modify' within the workout summary screen. This may be located in a menu... ⇲

Character limit for workout titles

Fix: If you encounter a character limit, try using abbreviations or shorter phrases to convey the same information. This can help you stay within... ⇲
 
Payments issue

Auto-renewal issues with MVP subscription

Fix: To manage your subscription, go to Settings > [your name] > Subscriptions on your iPhone. Here, you can view and modify your subscription se... ⇲
 
Syncing issue

Difficulty syncing with Apple Watch

Fix: Ensure that both your iPhone and Apple Watch are updated to the latest software versions. Go to Settings > General > Software Update on both... ⇲
 
Settings issue

Complicated buddy following setup

Fix: To simplify the buddy following setup, refer to the app's help section for a step-by-step guide on how to add friends or follow others. This... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.3%

Neutral
1.8%

Bad experience
0.9%

~ from our NLP analysis of 228,785 combined software ratings.

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 Private Data Map My Ride collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly MVP: $7.99 MVP membership for the app and website.
  2. Monthly MVP: $7.99 1 month MVP membership for the app and website.
  3. Annual MVP: $29.99 Best value! MVP membership for the app and website at the lowest available rate.
  4. Annual MVP: $29.99 Best value! 1 year MVP membership for the app and website at the lowest monthly rate.
  5. Annual MVP: $34.99 Best value! 1 year MVP membership for the app