fix problems on IeGeek Cam [iphone]

—— Run into issues on IeGeek Cam? Get help pending when official support gets back to you!

ieGeek Cam

Info:

company: Shenzhen Globalebuy CO., LTD.

: https://www.iegeek.com/pages/contact

Chat with our AI-based ieGeek Cam Support

🛠️ Common ieGeek Cam Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ieGeek Cam freezes while watching stream

Fix: 1. Restart the app: Close the ieGeek Cam app completely and then reopen it. This can help clear temporary glitches. 2. Check for updates: G... ⇲

User gets logged out when another logs in

Fix: 1. Use separate accounts: If possible, create separate user accounts for each person who will be using the app. This way, logging in and out... ⇲

UI issue

No cut and paste for data entry

Fix: 1. Use a note-taking app: Write down the information you need to enter in a separate note-taking app, then manually type it into ieGeek Cam.... ⇲

Customization issue

Inability to customize alert sound

Fix: 1. Check app settings: Go to the settings within the ieGeek Cam app to see if there are any options for alert sounds. 2. Use iPhone setting... ⇲

No dark mode option

Fix: 1. Use iPhone's system-wide dark mode: Go to Settings > Display & Brightness and enable Dark Mode. While this may not change the app's appea... ⇲

Notifications issue

Delayed notifications for movement

Fix: 1. Check notification settings: Go to Settings > Notifications > ieGeek Cam and ensure that notifications are enabled and set to 'Immediate'... ⇲

Support issue

Requires email for customer support

Fix: 1. Use the app's help section: Check if the app has a built-in help or FAQ section that can provide answers to common issues without needing... ⇲

Settings issue

Limited control over recording settings

Fix: 1. Explore app settings: Go through the settings in the ieGeek Cam app to see if there are any hidden options for adjusting recording settin... ⇲

Network issue

Inconsistent live feed access

Fix: 1. Check your internet connection: Ensure you have a stable and strong internet connection, as this can affect live feed access. 2. Restart... ⇲

Camera issue

No option to turn off cameras in app

Fix: 1. Use the physical camera switch: If your camera has a physical switch, use it to turn off the camera. 2. Check app settings: Look for any... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.8%

Bad experience

7.7%

Neutral

4.5%

~ from our NLP analysis of 621 combined software ratings.

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Private Data ieGeek Cam collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics

Cost of Subscriptions

Cloud AI Month Event 1 Device: $4.99 Cloud AI Month Event 1 Device
2 device for 1 month: $7.99 30 day event video cloud storage service
AI Subscription 1 Device: $1.99 AI Subscription 1 Device
AI Month : $1.99 1 device for 1 month AI Services
Cloud AI Month Event 2 Device: $9.99 Cloud AI Month Event 2 Device
1 device for 1 year: $39.99 30 day event video cloud storage service
3 device for 1 month: $11.99 30 day event video cloud storage service
4G Unlimited Month US Cost: $17.99 4G Unlimited Month US Cost
4 device for 1 month : $15.99 30 day event video cloud storage service
AI Subscription 2 Devices: $3.99 AI Subscription 2 Devices