fix problems on Bose Sleep [iphone]

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—— Run into issues on Bose Sleep? Get help pending when official support gets back to you!

Bose Sleep
Info:
company: Bose Corporation
: https://www.bose.com/en_us/contact_us.html
: www.bose.com
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UI issue

No control from lock screen

Fix: To enable control from the lock screen, go to Settings > Face ID & Passcode (or Touch ID & Passcode) and ensure that 'Allow Access When Lock... ⇲

Volume control requires app navigation

Fix: To quickly adjust volume without navigating through the app, use the physical volume buttons on the side of your iPhone. This will adjust th... ⇲

Small font size makes it hard to read

Fix: Adjust the text size on your iPhone by going to Settings > Display & Brightness > Text Size and moving the slider to increase the text size.... ⇲

Snooze function requires unlocking phone

Fix: To make it easier to access the snooze function, consider setting a timer or alarm on your iPhone that you can quickly access from the lock... ⇲
 
Audio issue

Limited to Bose sleep sounds only

Fix: While the app is limited to Bose sounds, you can create a playlist of your favorite sounds within the app. Use the available sounds to creat... ⇲

No right/left balance adjustment

Fix: If you need to adjust the balance, try using the equalizer settings in the Bose Sleep app to enhance the sound experience. While it won't pr... ⇲

Inability to stream external audio

Fix: To stream external audio, you can use a different app that supports Bluetooth audio streaming. Play the audio through that app while your Sl... ⇲

Volume is too low for some users

Fix: Check the volume settings on your iPhone and ensure that the volume is turned up to the maximum level. Also, check the volume settings withi... ⇲
 
Customization issue

Pre-loaded sounds cannot be deleted

Fix: Since you cannot delete pre-loaded sounds, consider creating a playlist with only the sounds you prefer to use. This way, you can easily acc... ⇲

Bose Sleep lacks personalization options

Fix: While the app may have limited personalization, you can create a routine by setting specific sounds for different times of the night. This c... ⇲
 
Battery issue

Charging issues with the app not reflecting battery status

Fix: Ensure that your SleepBuds are properly seated in the charging case. Sometimes, misalignment can prevent proper charging. Clean the charging... ⇲
 
Compatibility issue

Difficulties with pairing SleepBuds to the app

Fix: Ensure that your SleepBuds are in pairing mode. To do this, place them in the charging case, open the lid, and wait for the indicator light... ⇲
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 what users are saying
Good experience
80.9%

Bad experience
13.3%

Neutral
5.8%

~ from our NLP analysis of 2,593 combined software ratings.

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 Private Data Bose Sleep collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics