fix problems on Oura [iphone]

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—— Run into issues on Oura? Get help pending when official support gets back to you!

Oura
Info:
company: Oura Health Oy
: https://help.ouraring.com
: ouraring.com
Chat with our AI-based Oura Support
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Syncing issue

Difficulties syncing with the app

Fix: Ensure that Bluetooth is enabled on your iPhone and that the Oura app has permission to use Bluetooth. Go to Settings > Bluetooth and check... ⇲

Delayed syncing of temperature data

Fix: Make sure that your Oura ring is charged and within range of your iPhone when trying to sync. A low battery can affect syncing capabilities.... ⇲
 
Support issue

Poor customer service response times

Fix: Utilize the Oura app's help section for FAQs and troubleshooting tips, which may resolve your issue without needing to contact customer serv... ⇲
 
Payments issue

Subscription model limits functionality

Fix: Review the features available in the free version of the app and prioritize using those that are most beneficial to you. Focus on maximizing... ⇲
 
UI issue

Oura navigation is cluttered and unintuitive

Fix: Take some time to explore the app's settings and features. Familiarizing yourself with the layout can help you navigate more efficiently.... ⇲
 
Updates issue

Inconsistent performance after firmware updates

Fix: Check for any additional updates after a firmware update. Sometimes, subsequent updates are released to fix bugs or improve performance. O... ⇲
 
Customization issue

Limited insights on readiness scores

Fix: Focus on the factors that contribute to your readiness score, such as sleep quality and activity levels. Make adjustments in these areas to... ⇲

Inability to manually edit sleep hours

Fix: Use the app's sleep log feature to note any discrepancies in your sleep data. This can help you keep track of your actual sleep patterns eve... ⇲

Limited tracking of naps

Fix: Manually log your naps in the app if the automatic tracking is not sufficient. This can help you keep a more accurate record of your overall... ⇲
 
Settings issue

Lack of raw data export options

Fix: Take screenshots of the data you want to keep for your records. This is a quick way to save important information without needing export fun... ⇲
 
Bugs issue

Issues with temperature tracking

Fix: Ensure that the ring is worn consistently and correctly, as temperature readings can be affected by how the ring fits and is worn. OR Che... ⇲

Inaccurate heart rate readings

Fix: Ensure that the ring is worn correctly and snugly on your finger, as a loose fit can lead to inaccurate heart rate measurements. OR Check... ⇲
 
Crashes issue

Frequent app crashes or freezes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Oura, and check for updates. OR Clear the app's ca... ⇲
 
Search issue

Difficulty accessing historical data

Fix: Use the app's calendar feature to navigate to past dates and view historical data. Familiarize yourself with how to access this feature for... ⇲
 
Compatibility issue

Limited integration with other health apps

Fix: Explore the settings in the Oura app to see if there are any integration options available with other health apps you use, such as Apple Hea... ⇲
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 what users are saying
Good experience
91.7%

Bad experience
5.8%

Neutral
2.6%

~ from our NLP analysis of 24,030 combined software ratings.

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 Private Data Oura collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data