fix problems on Polestar [iphone]

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Polestar
Info:
company: Polestar
: https://www.polestar.com/us/polestar-support
: www.polestar.com
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Bugs issue

Digital key reliability issues

Fix: 1. Re-pair the digital key: Go to the Polestar app, navigate to the digital key settings, and remove the existing key. Then, follow the inst... ⇲

Inconsistent climate control activation

Fix: 1. Reconfigure climate settings: Open the Polestar app, navigate to climate control settings, and reset them to default. Then, set your pref... ⇲

Air quality test delays app functionality

Fix: 1. Disable air quality notifications: If the air quality feature is causing delays, consider disabling it in the app settings to improve ove... ⇲
 
Settings issue

Charging timers do not stick

Fix: 1. Reset the charging schedule: Go to the charging settings in the Polestar app, delete the current schedule, and set it up again. Make sure... ⇲

No ability to adjust max charge level

Fix: 1. Check for updates: Ensure the app is updated, as this feature may be added in future versions. Keep an eye on release notes for new featu... ⇲

Lack of control over climate settings

Fix: 1. Use vehicle controls: If the app lacks certain controls, try using the physical controls in the vehicle to adjust climate settings direct... ⇲
 
Network issue

Polestar disconnects frequently

Fix: 1. Check your network connection: Ensure your iPhone has a stable internet connection. If you're on Wi-Fi, try switching to cellular data or... ⇲
 
Notifications issue

Notifications for charging status are missing

Fix: 1. Enable notifications: Go to your iPhone's Settings > Notifications > Polestar. Ensure that notifications are allowed and that the alert s... ⇲

No notifications for when charging stops

Fix: 1. Enable notifications: Go to Settings > Notifications > Polestar and ensure that notifications are enabled for charging status updates.... ⇲
 
Features issue

Limited features compared to competitors

Fix: 1. Explore all app settings: Sometimes features are hidden in settings. Go through the app thoroughly to ensure you’re not missing any funct... ⇲

Limited remote access to vehicle features

Fix: 1. Explore all app features: Make sure to explore all sections of the app to ensure you’re utilizing all available remote features. OR 2.... ⇲
 
Crashes issue

Polestar crashes or fails to connect

Fix: 1. Reinstall the app: Delete the Polestar app from your iPhone and reinstall it from the App Store. This can resolve many crashing issues.... ⇲
 
Compatibility issue

Incompatibility with new phones

Fix: 1. Update the app: Ensure you have the latest version of the Polestar app, as updates often include compatibility fixes for new devices. O... ⇲
 
Login issue

Frequent sign-out issues

Fix: 1. Clear app data: Go to Settings > General > iPhone Storage, find the Polestar app, and offload it. This can help reset any corrupted data... ⇲
 
Syncing issue

Charging data integration problems

Fix: 1. Sync the app: Go to the app settings and look for a sync option. Manually sync the app to ensure it pulls the latest charging data from t... ⇲

Inconsistent syncing with vehicle

Fix: 1. Ensure Bluetooth is enabled: Check that Bluetooth is turned on for both your iPhone and the vehicle. This is crucial for syncing. OR 2... ⇲
 
Customization issue

No dark mode or widgets

Fix: 1. Check for app updates: Developers may add features like dark mode in future updates, so keep the app updated. OR 2. Use system-wide da... ⇲
 
Loading issue

Polestar requires constant refreshing

Fix: 1. Check for background app refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for the Polestar app. OR... ⇲
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Good experience
84.9%

Bad experience
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Neutral
6.2%

~ from our NLP analysis of 1,521 combined software ratings.

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 Private Data Polestar collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics