fix problems on Eufy Security [iphone]

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—— Run into issues on Eufy Security? Get help pending when official support gets back to you!

eufy Security
Info:
company: Power Mobile Life LLC
: https://www.eufylife.com/
: www.eufylife.com
Chat with our AI-based eufy Security Support
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Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for any available updates for the Eufy Security app. Updates often include bug fixes that c... ⇲
 
Offline issue

limited offline functionality

Fix: 1. Download videos for offline viewing: If the app allows, download important videos or clips while connected to Wi-Fi for later viewing wit... ⇲
 
Support issue

poor customer support

Fix: 1. Utilize online resources: Visit the Eufy support website for FAQs, troubleshooting guides, and community forums where you can find soluti... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Eufy Security and ensure that notifications are enabled. Also, check in-app... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s layout and features. Look for a user guide or tutorial within the... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore all settings: Go through the app settings thoroughly to see if there are any hidden customization options that you may have misse... ⇲
 
Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for the Eufy Security app to save battery... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check compatibility list: Visit the Eufy website to review the list of compatible devices and ensure your devices meet the requirements.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.3%

Bad experience
6.7%

Neutral
3.0%

~ from our NLP analysis of 35,476 combined software ratings.

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 Private Data eufy Security collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Cloud Storage Basic(1 device): $2.99 Back up your videos with secure cloud storage
  2. Cloud Storage Plus(10 devices): $9.99 Back up your videos with secure cloud storage
  3. Cloud Backup Basic(1 device): $2.99 Back up your videos with secure cloud storage
  4. Cloud Storage Basic(2 devices): $5.99 Back up your videos with secure cloud storage
  5. Cloud Storage Basic(1 device): $29.99 Back up your videos with secure cloud storage
  6. Cloud Backup Basic(1 device): $29.99 Back up your videos with secure cloud storage
  7. Protection Plan Plus(1 home): $9.99 A reliable protector for your family
  8. Cloud Storage Plus(10 devices): $99.99 Back up your videos with secure cloud storage
  9. Cloud Backup Basic(2 devices): $5.99 Back up your videos with secure cloud storage
  10. Protection Plan Basic(1 home): $4.99 A reliable protector for your family