fix problems on The Human Bean [iphone]

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—— Run into issues on The Human Bean? Get help pending when official support gets back to you!

The Human Bean
Info:
company: THE HUMAN BEAN
: https://www.incentivio.com/
: www.incentivio.com
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UI issue

Menu not user-friendly

Fix: 1. Familiarize yourself with the menu layout by exploring each section. Take note of where your favorite items are located. 2. Use the searc... ⇲

The Human Bean does not show all food items

Fix: 1. Check for any app updates that may include additional food items. 2. Explore the menu thoroughly, as some items may be categorized under... ⇲

The Human Bean interface not intuitive

Fix: 1. Spend some time navigating through the app to familiarize yourself with its layout. 2. Look for a help or tutorial section within the app... ⇲

Scanning rewards confusion

Fix: 1. Ensure you are scanning the QR code or barcode correctly by holding your phone steady and at the right distance from the scanner. 2. If t... ⇲

No price listings on menu

Fix: 1. Check for any app updates that may include price listings. 2. If prices are not displayed, consider asking staff at the store for current... ⇲
 
Uploads issue

No gift card upload option

Fix: 1. Check if there is an option to add gift cards in the app settings or under the payment methods section. 2. If not available, consider usi... ⇲
 
Customization issue

Limited drink customization options

Fix: 1. Review the available customization options in the app and make sure you are selecting the right drink base before customizing. 2. If you... ⇲
 
Notifications issue

Inconsistent reward expiration notifications

Fix: 1. Regularly check your rewards balance and expiration dates in the app to stay informed. 2. Set a reminder on your phone to check your rewa... ⇲
 
Features issue

The Human Bean lacks mobile ordering

Fix: 1. Use the app to check for any updates or announcements regarding mobile ordering features. 2. In the meantime, consider calling ahead to p... ⇲
 
Registration issue

Nickname entry issues

Fix: 1. Ensure you are using the correct format for entering your nickname (e.g., no special characters). 2. Try entering a different nickname to... ⇲
 
Audio issue

Bluetooth audio pauses when app opens

Fix: 1. Check your Bluetooth settings and ensure that the app is not set to take control of audio playback. 2. Try disabling Bluetooth and then r... ⇲
 
Account issue

Account creation issues

Fix: 1. Ensure you are entering all required fields correctly and that your password meets the app's security requirements. 2. Try using a differ... ⇲
 
Updates issue

The Human Bean update erased user information

Fix: 1. Check if your information is saved in the app settings or account section. Sometimes, updates may reset certain preferences. 2. If you ha... ⇲
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 what users are saying
Good experience
97.1%

Neutral
1.5%

Bad experience
1.4%

~ from our NLP analysis of 25,877 combined software ratings.

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CHeBA HUT

 Private Data The Human Bean collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics