fix problems on FSAFEDS [iphone]

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—— Run into issues on FSAFEDS? Get help pending when official support gets back to you!

FSAFEDS
Info:
company: WageWorks
: http://www.fsafeds.com
: www.fsafeds.com
Chat with our AI-based FSAFEDS Support
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Glitches issue

Notification badge glitch

Fix: Go to your iPhone settings, select 'Notifications', find the FSAFEDS app, and toggle notifications off and then back on. This can reset the... ⇲
 
UI issue

Dark mode visibility issues

Fix: Switch to light mode temporarily to see if the visibility issues persist. You can do this by going to 'Settings' > 'Display & Brightness' an... ⇲

Confusing website submission process

Fix: Take time to familiarize yourself with the website layout. Look for a user guide or FAQ section that may provide step-by-step instructions o... ⇲
 
Bugs issue

Inability to submit mileage

Fix: Check if there is a specific section in the app for mileage submission. If not, consider using a manual entry method by documenting your mil... ⇲

Faulty fields preventing submission

Fix: Double-check all required fields to ensure they are filled out correctly. Look for any error messages that may indicate what needs to be cor... ⇲

Inconsistent claim approval process

Fix: Keep a detailed record of all submitted claims, including dates and amounts. This can help you track the approval process and follow up if n... ⇲
 
Uploads issue

Cannot upload multiple documents per claim

Fix: Instead of uploading multiple documents at once, try submitting them one at a time. Ensure each document is clearly labeled to avoid confusi... ⇲

Receipt photo upload issues

Fix: Ensure that your photos are in a supported format (JPEG, PNG) and that they are not too large. If necessary, resize the images using a photo... ⇲
 
Customization issue

Lack of specific item/service descriptions

Fix: When submitting a claim, provide as much detail as possible in the description field. Include the name of the item, the purpose, and any rel... ⇲
 
Payments issue

No debit card option

Fix: If a debit card option is not available, consider using a personal credit card for eligible expenses and then submitting claims for reimburs... ⇲
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 what users are saying
Good experience
95.2%

Bad experience
2.7%

Neutral
2.1%

~ from our NLP analysis of 39,231 combined software ratings.

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 Private Data FSAFEDS collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
    • Diagnostics