fix problems on BPI App [iphone]

—— Run into issues on BPI App? Get help pending when official support gets back to you!

BPI App

Info:

company: Banco BPI, S.A.

: https://www.bancobpi.pt/

Chat with our AI-based BPI App Support

🛠️ Common BPI App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Connection errors

Fix: 1. Check your internet connection: Ensure that your device is connected to Wi-Fi or cellular data. You can do this by opening a web browser... ⇲

Blank grey screen on launch

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, then swipe the... ⇲

Bugs issue

BPI App not functioning for over a week

Fix: 1. Check for app updates: Open the App Store, go to your account, and check for updates for the BPI App. If an update is available, install... ⇲

Crashes issue

BPI App fails to open

Fix: 1. Update the app: Go to the App Store and check if there is an update available for the BPI App. Updating can fix bugs that prevent the app... ⇲

Registration issue

Requires new registration

Fix: 1. Check for existing accounts: Ensure that you are using the correct login credentials. If you have previously registered, try using the 'F... ⇲

Messages issue

SMS verification issues

Fix: 1. Check your phone number: Ensure that the phone number you are entering for SMS verification is correct and includes the correct country c... ⇲

Compatibility issue

Limited English language support

Fix: 1. Change device language: Go to Settings > General > Language & Region and set your preferred language to English. This may help the app di... ⇲

Not a native app

Fix: 1. Use the web version: If the app is not functioning well, consider using the BPI web portal through your mobile browser as an alternative... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

55.3%

Bad experience

42.1%

Neutral

2.6%

~ from our NLP analysis of 38 combined software ratings.

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Private Data BPI App collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contacts
- Diagnostics