fix problems on Odnoklassniki [iphone]

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—— Run into issues on Odnoklassniki? Get help pending when official support gets back to you!

Odnoklassniki: Social network
Info:
company: Odnoklassniki Ltd
: https://ok.ru/help
: ok.ru
Chat with our AI-based Odnoklassniki Support
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Network issue
Airplay connection issues

Fix: Ensure that both your iPhone and the AirPlay device (like Apple TV) are connected to the same Wi-Fi network. Go to 'Settings' > 'Wi-Fi' and... ⇲
casting to Chromecast not working

Fix: Ensure that your iPhone and Chromecast are on the same Wi-Fi network. Check your Wi-Fi settings to confirm this. OR Restart both your iPh... ⇲
videos not playable on mobile data

Fix: Check your mobile data settings. Go to 'Settings' > 'Cellular' and ensure that Odnoklassniki is allowed to use mobile data. OR If your mo... ⇲
 
Account issue
subscription profile connection problems

Fix: Log out of your account and log back in. This can refresh your session and resolve connection issues. Go to 'Settings' > 'Account' > 'Log Ou... ⇲
 
Video issue
videos do not exist in groups

Fix: Ensure that you are a member of the group where the videos are supposed to be. If you are not a member, request to join the group to gain ac... ⇲
inability to view videos in certain sections

Fix: Ensure that you have the latest version of the app installed. Go to the App Store and check for updates for Odnoklassniki. OR Try logging... ⇲
 
Audio issue
background music not available in USA

Fix: Check if there are any regional restrictions on the music content. If so, consider using a VPN to access the app from a different country wh... ⇲
 
Settings issue
app language defaults to Russian

Fix: Change the app language manually. Go to 'Settings' > 'Language' and select your preferred language from the list. If the option is not avail... ⇲
 
Customization issue
lack of translation options

Fix: Use a third-party translation app or service to translate text from the app. You can copy text from Odnoklassniki and paste it into a transl... ⇲
 
Loading issue
videos stuck on loading screen

Fix: Check your internet connection. A slow or unstable connection can cause videos to load indefinitely. Try switching to a different Wi-Fi netw... ⇲
 
UI issue
no suggested videos after full screen

Fix: Try closing and reopening the app. This can refresh the content and may bring back suggested videos. OR Check for app updates. Go to the... ⇲
 
Privacy issue
invasive phone number requirement

Fix: If you are uncomfortable providing your phone number, consider using a temporary phone number service to create an account. Services like Go... ⇲
 
Payments issue
no clarity on pricing

Fix: Look for a 'Help' or 'FAQ' section within the app that may provide information on pricing. This is often found in the settings or account se... ⇲
 
Notifications issue
push notifications not working

Fix: Check your notification settings for the app. Go to 'Settings' > 'Notifications' > 'Odnoklassniki' and ensure that notifications are enabled... ⇲
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 what users are saying
Good experience
89.6%

Bad experience
8.1%

Neutral
2.3%

~ from our NLP analysis of 3,566 combined software ratings.

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 Private Data Odnoklassniki collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Other Data

  Cost of Subscriptions
  1. 200 ОК: $3.99 Order 200 ОК
  2. 100 ОК: $1.99 Купить 100 ОК
  3. 50 ОК: $0.99 Order 50 ОК
  4. 100 ОК: $1.99 Order 100 ОК
  5. Invisible mode: $3.99 Nobody will see that you're online
  6. 20 OK: $0.99 Order 20 OK
  7. 40 OK: $1.99 Order 40 OK
  8. All inclusive: $7.99 All gifts, except premium and musical
  9. 150 ОК: $2.99 Order 150 ОК
  10. 80 OK: $2.99 Order 80 OK