fix problems on Arro [iphone]

—— Run into issues on Arro? Get help pending when official support gets back to you!

Arro - Taxi App

Info:

company: Arro, Inc.

: https://www.ridearro.com/contact

: www.ridearro.com

Chat with our AI-based Arro Support

🛠️ Common Arro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Arro frequently fails to process payment methods

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue pe... ⇲

Inaccurate wait time estimates

Fix: 1. Refresh the app: Close and reopen the app to refresh the data. 2. Check for nearby drivers: Zoom in on the map to see if there are driver... ⇲

Bugs issue

Limited driver availability on the app

Fix: 1. Change your location: If you are in a less populated area, try moving to a busier location to increase driver availability. 2. Check peak... ⇲

Inconsistent fare estimates

Fix: 1. Check multiple times: Request fare estimates at different times to see if they vary significantly. 2. Compare with other apps: Use other... ⇲

Compatibility issue

Arro does not integrate with city reporting systems

Fix: 1. Use the app's feedback feature: Report this issue to the developers through the app to express the need for integration. 2. Manually repo... ⇲

Registration issue

Difficulties with account registration and login

Fix: 1. Check your internet connection: Ensure you have a stable connection while registering or logging in. 2. Reset your password: If you’re ha... ⇲

Crashes issue

Arro crashes or errors during registration

Fix: 1. Restart your device: Sometimes a simple restart can resolve app crashes. 2. Update the app: Ensure you have the latest version of the app... ⇲

Payments issue

Drivers often unaware of app payment

Fix: 1. Confirm payment method: Before requesting a ride, double-check that your payment method is correctly set up in the app. 2. Communicate wi... ⇲

Cancellation fees charged without justification

Fix: 1. Review cancellation policy: Check the app’s terms of service to understand the cancellation policy. 2. Document your ride: Take screensho... ⇲

Inability to unpair or delete payment methods

Fix: 1. Go to payment settings: Navigate to the payment section in the app settings and look for an option to manage payment methods. 2. Remove p... ⇲

Arro does not provide receipts for drivers

Fix: 1. Check your email: Ensure that the email associated with your account is correct and check your spam folder for receipts. 2. Use the app's... ⇲

Clunky payment process

Fix: 1. Review payment settings: Ensure your payment methods are correctly set up to streamline the process. 2. Use saved payment methods: If ava... ⇲

Poor handling of tipping options

Fix: 1. Check tipping settings: Ensure you have the tipping options set up correctly in the app. 2. Manually tip: If the app does not handle tipp... ⇲

Support issue

Lack of customer support response

Fix: 1. Use in-app support: Check if there is an in-app support feature or FAQ section that may address your issue. 2. Email support: If you have... ⇲

No live support during rides

Fix: 1. Use in-app messaging: If available, use any in-app messaging feature to communicate with support during your ride. 2. Prepare in advance:... ⇲

UI issue

Surge pricing not clearly communicated

Fix: 1. Check pricing before confirming: Always review the fare estimate before confirming your ride to see if surge pricing is applied. 2. Monit... ⇲

Arro lacks intuitive design and features

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. 2. Use the help section... ⇲

Customization issue

No option for preferred destinations

Fix: 1. Use bookmarks: If the app allows, bookmark frequently used destinations for quicker access. 2. Manually enter addresses: For now, manuall... ⇲

Arro does not remember passwords

Fix: 1. Use a password manager: Consider using a password manager app to securely store and autofill your passwords. 2. Reset your password: If t... ⇲

Security issue

Data security concerns regarding personal information

Fix: 1. Review privacy settings: Go to the app settings and review your privacy settings to limit data sharing. 2. Use strong passwords: Ensure y... ⇲