fix problems on Bank Austria [iphone]

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—— Run into issues on Bank Austria ? Get help pending when official support gets back to you!

Bank Austria MobileBanking
Info:
company: UniCredit Bank Austria AG
: https://www.bankaustria.at/en/mobilebanking-app.jsp
Chat with our AI-based Bank Austria Support
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Support issue

Limited language options on hotline

Fix: Check if the app has a language setting that allows you to change the language for customer support. If not, consider using a translation ap... ⇲

Automated answering service is difficult to understand

Fix: Try to find a quiet environment when calling to minimize background noise, which can help you hear the automated service better. Speak clear... ⇲

No shortcuts to speak with a human

Fix: When calling the hotline, try pressing '0' or saying 'representative' when prompted by the automated system, as this often leads to a human... ⇲
 
Security issue

Bank Austria is a security risk

Fix: Ensure that you have the latest version of the app installed, as updates often include security patches. Go to the App Store, search for the... ⇲

MobileTAN system issues

Fix: Ensure that your phone number is correctly registered with the bank for receiving MobileTANs. You can verify this in the app settings or by... ⇲
 
UI issue

Data displayed on home page

Fix: Check the app settings to see if there is an option to customize what data is displayed on the home page. You may be able to hide sensitive... ⇲

Difficult to find logout option

Fix: Explore the app's menu thoroughly, as the logout option may be located under settings or account management. Look for icons that represent u... ⇲

Confusing user interface

Fix: Take some time to familiarize yourself with the app's layout. Consider creating a list of the main features you use and where they are locat... ⇲
 
Crashes issue

Bank Austria fails to open periodically

Fix: Try restarting your iPhone to clear any temporary glitches that may be causing the app to fail. If the problem persists, uninstall and reins... ⇲
 
Settings issue

Timeout is too quick

Fix: Look for a setting within the app that allows you to adjust the timeout duration. If this option is not available, consider providing feedba... ⇲

Bank Austria constantly forgets settings

Fix: Ensure that you are saving your settings before exiting the app. Look for a 'Save' or 'Apply' button after making changes. OR If the app... ⇲
 
Updates issue

Cannot update app on international devices

Fix: Ensure that your device is connected to a stable Wi-Fi network and has sufficient storage space for the update. If the app is not available... ⇲

Latest update causes connection failures

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. OR If th... ⇲
 
Accessibility issue

Worse accessibility

Fix: Check your iPhone's accessibility settings by going to Settings > Accessibility. Enable features like VoiceOver or Zoom to assist with navig... ⇲
 
Notifications issue

Empty inbox for TAN notifications

Fix: Check your spam or junk folder in your email app, as TAN notifications may be filtered there. Ensure that your email address is correctly li... ⇲

Black screen when viewing notifications

Fix: Try closing the app completely and reopening it. If the issue persists, restart your iPhone to clear any temporary glitches. OR Check for... ⇲
 
Account issue

Alphanumeric password issue

Fix: Ensure that you are entering the password correctly, paying attention to case sensitivity and any special characters. If you have forgotten... ⇲
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 what users are saying
Good experience
89.1%

Bad experience
6.6%

Neutral
4.3%

~ from our NLP analysis of 1,146 combined software ratings.

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 Private Data Bank Austria collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics