fix problems on Mein ELBA-App [iphone]

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—— Run into issues on Mein ELBA-App? Get help pending when official support gets back to you!

Mein ELBA-App
Info:
company: Raiffeisen e-force GmbH
: https://banking.raiffeisen.at/html/german/info/hotline.xhtml
: www.raiffeisen.at
Chat with our AI-based Mein ELBA-App Support
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Loading issue

Mein ELBA-App is slow loading cards

Fix: 1. Clear the app's cache by deleting and reinstalling the Mein ELBA-App. This can help improve performance. 2. Check for any updates to the... ⇲

No transactions loaded for credit card

Fix: 1. Ensure that your internet connection is stable. A poor connection can prevent transactions from loading. 2. Check if there are any filte... ⇲
 
UI issue

Blocked cards cannot be removed

Fix: 1. Check if there is an option within the app settings to manage or remove blocked cards. Navigate to the card management section and look f... ⇲

Scrolling is not smooth

Fix: 1. Close any background apps that may be consuming resources. Double-tap the home button (or swipe up from the bottom on newer models) and s... ⇲

Logout tab is confusing

Fix: 1. Familiarize yourself with the app's layout. Spend some time exploring the settings and options to understand where the logout feature is... ⇲
 
Settings issue

Language setting changes unexpectedly

Fix: 1. Check your device's language settings. Go to Settings > General > Language & Region and ensure the preferred language is set correctly.... ⇲
 
Bugs issue

Transfers often need to be repeated

Fix: 1. Ensure that you are following the correct steps for making transfers. Double-check the recipient details and transfer amount before confi... ⇲

Cannot print statements from app

Fix: 1. Check if the app has a built-in print feature. Look for a 'Print' option in the settings or statement section of the app. 2. Ensure your... ⇲
 
Crashes issue

Mein ELBA-App crashes frequently

Fix: 1. Update the app to the latest version available in the App Store. Go to the App Store, tap on your profile icon, and check for updates. 2... ⇲
 
Notifications issue

Push notifications cause app to freeze

Fix: 1. Disable push notifications for the app temporarily. Go to Settings > Notifications > Mein ELBA-App and toggle off 'Allow Notifications'.... ⇲
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 what users are saying
Good experience
81.4%

Bad experience
11.4%

Neutral
7.1%

~ from our NLP analysis of 70 combined software ratings.

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 Private Data Mein ELBA-App collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Identifiers
    • Usage Data
    • Diagnostics