fix problems on MeShare [iphone]

—— Run into issues on MeShare? Get help pending when official support gets back to you!

meShare

Info:

company: meshare Inc.

: http://support.meshare.com

: www.meshare.com

Chat with our AI-based meShare Support

🛠️ Common meShare Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

meShare crashes frequently

Fix: 1. Update the app: Go to the App Store, search for meShare, and check if there is an update available. If so, download and install it. Updat... ⇲

Notifications are delayed or missing

Fix: 1. Check notification settings: Go to Settings > Notifications > meShare. Ensure that 'Allow Notifications' is enabled and that the alert st... ⇲

Loading issue

Live view often fails to load

Fix: 1. Check your internet connection: Ensure your iPhone is connected to a stable Wi-Fi network. You can test this by opening a web page in Saf... ⇲

Frequent buffering issues

Fix: 1. Check your internet speed: Use a speed test app to check your Wi-Fi speed. If it's slow, consider upgrading your internet plan or optimiz... ⇲

Network issue

Cameras go offline unexpectedly

Fix: 1. Check Wi-Fi connection: Ensure that your cameras are within range of your Wi-Fi router. If possible, move the router closer to the camera... ⇲

meShare does not reconnect automatically after WiFi loss

Fix: 1. Check Wi-Fi settings: Ensure that your Wi-Fi network is stable and that the camera is within range. If the Wi-Fi signal is weak, consider... ⇲

Bugs issue

Inconsistent motion detection

Fix: 1. Adjust motion sensitivity settings: Open the meShare app, go to camera settings, and adjust the motion sensitivity to a higher level to i... ⇲

False alerts from non-threatening movements

Fix: 1. Adjust motion detection zones: In the meShare app, go to camera settings and adjust the motion detection zones to focus only on areas whe... ⇲

Inability to view past events accurately

Fix: 1. Check storage settings: Ensure that your camera is set to record and save footage properly. Go to camera settings in the app and verify t... ⇲

Audio issue

Audio issues in landscape mode

Fix: 1. Check app permissions: Go to Settings > Privacy > Microphone and ensure that meShare has permission to access the microphone. 2. Restart... ⇲

Slow issue

Slow to open app

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > meShare. Tap 'Offload App' to clear the cache. Reinstall the app afterward f... ⇲

Login timeouts

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if it... ⇲

Support issue

Poor customer support

Fix: 1. Utilize online resources: Check the meShare website for FAQs, user manuals, or troubleshooting guides that may help resolve your issues w... ⇲

Installation issue

Difficult camera setup

Fix: 1. Follow the setup guide: Refer to the user manual or setup guide provided in the app or on the meShare website for step-by-step instructio... ⇲

Compatibility issue

Limited compatibility with Apple devices

Fix: 1. Check for updates: Ensure that both your iPhone and the meShare app are updated to the latest versions, as compatibility issues may be re... ⇲

No Apple Watch support

Fix: 1. Use iPhone notifications: Ensure that notifications for meShare are enabled on your iPhone, which can still alert you to events even if y... ⇲

Updates issue

Recent updates have degraded performance

Fix: 1. Clear app cache: Offload the app to clear any corrupted data that may have been introduced in the update. Reinstall the app afterward for... ⇲

Account issue

Lack of clear cancellation process for subscriptions

Fix: 1. Check subscription settings: Go to Settings > [Your Name] > Subscriptions on your iPhone. Here, you can view and manage your meShare subs... ⇲

Limited functionality without subscription

Fix: 1. Explore free features: Familiarize yourself with the features available without a subscription. Check the app's documentation or help sec... ⇲

Settings issue

Inability to adjust camera display settings

Fix: 1. Check app settings: Open the meShare app, go to camera settings, and look for options related to display settings. Adjust them as needed.... ⇲