—— Run into issues on Broward County Libraries? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check your internet connection: Ensure that you are connected to a stable Wi-Fi or cellular network. If the connection is weak, try movin... ⇲
Fix: 1. Force close the app: Double-tap the home button or swipe up from the bottom of the screen (for iPhones without a home button) to access t... ⇲
Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix bugs related to managing holds. 2. Log out and l... ⇲
Fix: 1. Use advanced search options: If available, look for an advanced search feature within the app that may allow you to refine your search cr... ⇲
Fix: 1. Use the search bar: Type in the genre you are interested in to see if the app can return relevant results. 2. Check for updates: Ensure t... ⇲
Fix: 1. Ensure proper lighting: When scanning your library card, make sure you are in a well-lit area to help the camera read the card more effec... ⇲
Fix: 1. Check for updates: Ensure you have the latest version of the app, as payment options may be added in future updates. 2. Use the library's... ⇲
Fix: 1. Check app settings: Look for a section in the app that details your account fees or charges. 2. Use the library's website: If the app doe... ⇲
Fix: 1. Check app settings: Look for an option in the app settings that allows you to add or manage multiple library cards. 2. Log out and log ba... ⇲
Fix: 1. Check notification settings: Go to your iPhone settings, find the Broward County Libraries app, and ensure notifications are enabled. 2.... ⇲
Fix: 1. Look for a manual login option: Check if there is an option to enter your library card number and PIN manually instead of scanning. 2. Sa... ⇲
Fix: 1. Restart your iPhone: A simple restart can often resolve access issues with apps. 2. Check for app updates: Make sure you have the latest... ⇲
Fix: 1. Enable 'Remember Me' option: When logging in, check if there is an option to remember your login credentials and ensure it is selected. 2... ⇲
Fix: 1. Restart the app: Force close the app and reopen it to see if it resolves the hanging issue. 2. Clear app cache: Go to your iPhone setting... ⇲
Fix: 1. Restart the app: Force close the app and reopen it to see if it resolves the blank screen issue. 2. Clear app cache: Go to your iPhone se... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch to a different network if necessary. 2. Clear app ca... ⇲
Fix: 1. Check for updates: Ensure you have the latest version of the app, as the ability to recommend books may be added in future updates. 2. Us... ⇲
Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may include interface improvements. 2. Provide feedback: Whi... ⇲
Fix: 1. Restart your iPhone: A simple restart can often resolve non-functional app issues. 2. Reinstall the app: If the app remains non-functiona... ⇲
Fix: 1. Check for device storage: Ensure your iPhone has enough storage space, as low storage can cause apps to malfunction. Go to Settings > Gen... ⇲