fix problems on Hoichoi [iphone]

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—— Run into issues on Hoichoi? Get help pending when official support gets back to you!

hoichoi - Movies & Web Series
Info:
company: Hoichoi Technologies Private Limited
: https://hoichoi.freshdesk.com/support/home
: www.hoichoi.tv
Chat with our AI-based hoichoi Support
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Compatibility issue

Poor Chromecast performance

Fix: Ensure that both your iPhone and Chromecast are connected to the same Wi-Fi network. Restart both devices to refresh the connection. If the... ⇲

Error on Apple TV

Fix: Restart your Apple TV and ensure that the hoichoi app is updated to the latest version. You can check for updates in the App Store on your A... ⇲

Error for multiple device usage

Fix: Check the terms of service for hoichoi regarding device limits. If you are exceeding the allowed number of devices, try logging out from oth... ⇲

No subtitle option on Apple TV

Fix: Check the settings in the hoichoi app on Apple TV to see if subtitles can be enabled. Sometimes, they may be hidden in the playback options.... ⇲
 
Syncing issue

Inaccurate watch history tracking

Fix: If your watch history is not updating correctly, try logging out of the app and then logging back in. This can refresh your account data and... ⇲

Inconsistent streaming across devices

Fix: Check your internet connection on each device. A stable and fast connection is crucial for consistent streaming. You can run a speed test to... ⇲
 
Account issue

Subscription status not recognized

Fix: Log out of the app and log back in to refresh your subscription status. If that doesn't work, try uninstalling and reinstalling the app to r... ⇲

Subscription issues

Fix: Verify your payment method in the App Store to ensure it is valid and has sufficient funds. If there are issues, try updating your payment i... ⇲
 
Content issue

Limited Bangladeshi content

Fix: Explore other streaming platforms that may offer a wider selection of Bangladeshi content. You can also check hoichoi regularly for new addi... ⇲

Unavailability of certain titles

Fix: If specific titles are unavailable, check if they are available on other streaming platforms. You can also look for similar content within h... ⇲

Low new content collection

Fix: Regularly check the app for updates, as new content may be added periodically. You can also follow hoichoi on social media for announcements... ⇲
 
Payments issue

High subscription price for the US

Fix: Consider sharing your subscription with family or friends to split the cost, if allowed by the service terms. OR Look for promotional off... ⇲

Restore purchase not working

Fix: Ensure you are logged into the correct Apple ID that made the original purchase. If you are using a different account, the restore option ma... ⇲
 
Support issue

Limited customer support

Fix: Utilize the FAQ section on the hoichoi website for common issues and troubleshooting tips. This can often provide quick solutions without ne... ⇲
 
Video issue

Degraded quality when casting

Fix: Ensure that your Wi-Fi connection is strong and stable, as poor connectivity can affect casting quality. Try moving closer to your router or... ⇲
 
Freezing issue

hoichoi hangs when pausing or rewinding

Fix: Try clearing the app's cache by uninstalling and reinstalling it. This can help resolve performance issues related to app hanging. OR Ens... ⇲
 
Loading issue

Problems opening the app

Fix: If the app won't open, try restarting your iPhone. This can resolve temporary glitches that prevent apps from launching. OR Ensure that y... ⇲
 
Slow issue

Slow loading times

Fix: Check your internet connection speed. If it's slow, consider switching to a faster network or resetting your router. OR Clear the app's c... ⇲
 
Glitches issue

Glitches while streaming

Fix: Ensure that your app is updated to the latest version. Go to the App Store and check for updates for hoichoi. OR Try lowering the video q... ⇲
 
Screen issue

hoichoi not using full screen on iPad Air

Fix: Check the app settings to see if there is an option to enable full-screen mode. If not, try rotating your iPad to see if it adjusts the disp... ⇲
 
Network issue

Huge buffering issues

Fix: Check your internet speed and stability. If your connection is slow, consider switching to a wired connection or moving closer to your Wi-Fi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
83.6%

Bad experience
8.3%

Neutral
8.1%

~ from our NLP analysis of 2,786 combined software ratings.

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 Private Data hoichoi collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Subscription: $9.99 Get unlimited access for a month
  2. Monthly Subscription: $7.99 Get unlimited access for a month
  3. Monthly subscription: $8.99 Get access for one month
  4. Annual Subscription: $49.99 Get unlimited access for a year
  5. Annual Plan: $59.99 Ger unlimited access for a year
  6. Annual Subscription Plan: $79.99 Watch on 1 Device at the same time.
  7. Monthly Plan: $9.99 1 Stream and 4 Connected Devices