fix problems on Papa Johns Pizza & Delivery [iphone]

—— Run into issues on Papa Johns Pizza & Delivery? Get help pending when official support gets back to you!

Papa Johns Pizza & Delivery

Info:

company: Papa John's International Inc.

: https://www.papajohns.com/contact-us/customer-service-feedback.html

: www.papajohns.com

Chat with our AI-based Papa Johns Pizza & Delivery Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Inaccurate tip percentage calculations

Fix: To ensure accurate tip percentage calculations, manually calculate the tip based on the total order amount. For example, if your order total... »»

Slow location updates

Fix: Ensure that your device's location services are enabled for the Papa John's app. Go to Settings > Privacy > Location Services, and make sure... »»

UI issue

Guilt to tip before food delivery

Fix: Consider tipping a smaller amount upfront if you feel pressured. You can always adjust the tip after the delivery based on the service you r... »»

Poor app navigation

Fix: Familiarize yourself with the app layout by exploring each section. Take note of where key features are located, such as the menu, order his... »»

Lack of intuitive features

Fix: Explore the app settings to see if there are any customization options available. Sometimes, enabling certain features can enhance usability... »»

Bugs issue

Delivery address errors

Fix: Double-check the delivery address you have entered before placing your order. Make sure there are no typos or incorrect information. You can... »»

Inconsistent order accuracy

Fix: Before placing your order, double-check your selections in the cart to ensure everything is correct. This can help minimize errors in your o... »»

Missing or incorrect condiments

Fix: When placing your order, make sure to specify any condiments in the special instructions section. This can help ensure that your preferences... »»

Duplication of saved addresses

Fix: To manage saved addresses, go to the 'Addresses' section in your account settings. Review the list and delete any duplicates manually. OR... »»

Tracking issue

Order tracking issues

Fix: If order tracking is not updating, try refreshing the app or logging out and back in. This can sometimes resolve temporary glitches in the t... »»

Settings issue

Difficulty in changing stored addresses

Fix: To change a stored address, go to your account settings in the app, find the 'Addresses' section, and select the address you want to edit. M... »»

Glitches issue

App glitches when exiting

Fix: If the app glitches, try clearing the app cache. Go to Settings > General > iPhone Storage, find the Papa John's app, and select 'Offload Ap... »»

Ads issue

Limited promotional offers

Fix: Regularly check the promotions section in the app or subscribe to notifications to stay updated on any new offers that may become available.... »»

Rewards issue

Expired rewards points

Fix: Check the terms and conditions of the rewards program to understand the expiration policy. If points are close to expiring, consider placing... »»

Support issue

Poor customer service response

Fix: When contacting customer service, provide clear and concise information about your issue. This can help expedite the response time. OR Ut... »»

Notifications issue

Delayed order notifications

Fix: Ensure that notifications are enabled for the app. Go to Settings > Notifications > Papa John's and make sure that 'Allow Notifications' is... »»

Accessibility issue

Inadequate accessibility for visually impaired users

Fix: Explore the accessibility settings on your iPhone. Go to Settings > Accessibility and enable VoiceOver, which can help read the app's conten... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.6%

Bad experience

1.8%

Neutral

1.6%

~ from our NLP analysis of 864,738 combined software ratings.

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Private Data Papa Johns Pizza & Delivery collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics