fix problems on Jason's Deli [iphone]

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—— Run into issues on Jason's Deli? Get help pending when official support gets back to you!

Jason's Deli
Info:
company: Jason's Deli
: http://www.jasonsdeli.com
: www.jasonsdeli.com
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Bugs issue

Rewards points not credited

Fix: 1. Ensure you are logged into your account before placing an order. 2. After placing an order, check your rewards points balance in the app... ⇲

Error messages during checkout

Fix: 1. Double-check all entered information, including payment details and delivery address, for accuracy. 2. Ensure your internet connection is... ⇲

Errors when redeeming rewards

Fix: 1. Ensure that you have enough points to redeem the reward. Check your rewards balance in the app. 2. Try logging out and back into your acc... ⇲
 
Account issue

Difficulties with password reset

Fix: 1. On the login screen, tap 'Forgot Password?' and follow the prompts to reset your password. 2. Check your email for the reset link and ens... ⇲
 
Slow issue

Jason's Deli slow to load

Fix: 1. Ensure your iPhone has enough storage space by going to Settings > General > iPhone Storage. 2. Delete any unused apps or files to free u... ⇲
 
Notifications issue

Missing order status updates

Fix: 1. Ensure notifications are enabled for the app by going to Settings > Notifications > Jason's Deli and toggling on Allow Notifications. 2.... ⇲

Curbside pickup notifications not working

Fix: 1. Ensure that location services are enabled for the app by going to Settings > Privacy > Location Services and selecting Jason's Deli. 2. M... ⇲
 
Tracking issue

Inability to track delivery

Fix: 1. Check if you are logged into your account and that the order was placed for delivery. 2. Look for a tracking option in the app under your... ⇲
 
Payments issue

Repetitive CVC entry required

Fix: 1. Ensure that your payment method is saved correctly in the app. Go to the payment settings and check if your card details are saved. 2. If... ⇲

Payment processing issues

Fix: 1. Double-check your payment information for accuracy, including card number, expiration date, and CVC. 2. Ensure that your internet connect... ⇲
 
Syncing issue

Saved orders deleted after update

Fix: 1. Check if the app has a backup feature for saved orders. If so, restore from backup. 2. If not, try to recreate your saved orders manually... ⇲
 
Search issue

Cannot find scan option for rewards

Fix: 1. Check the app's rewards section for any options related to scanning. 2. Ensure that your camera permissions are enabled for the app by go... ⇲
 
Compatibility issue

Inconsistent menu items between app and restaurant

Fix: 1. Check for app updates in the App Store to ensure you have the latest menu information. 2. If you notice discrepancies, consider calling t... ⇲
 
Customization issue

Unwanted utensils included in orders

Fix: 1. When placing an order, look for an option to specify utensils or add special instructions. 2. If there is no option, consider adding a no... ⇲
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 what users are saying
Good experience
93.7%

Bad experience
4.5%

Neutral
1.9%

~ from our NLP analysis of 10,111 combined software ratings.

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 Private Data Jason's Deli collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics