fix problems on Webull [iphone]

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—— Run into issues on Webull? Get help pending when official support gets back to you!

Webull: Investing & Trading
Info:
company: Webull Technologies Pte. Ltd.
: https://www.webull.com
: www.webull.com
Chat with our AI-based Webull Support
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UI issue

Difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring the different sections. Use the help or tutorial features if available. 2. Create... ⇲

No landscape mode on iPad

Fix: 1. Check if the app has been updated to the latest version, as updates may include new features like landscape mode. 2. Rotate your iPad to... ⇲
 
Gameplay issue

Limited options trading

Fix: 1. Review the app's educational resources to understand the available options trading features. 2. Check if there are any settings or prefe... ⇲
 
Support issue

Customer service response delays

Fix: 1. Use the in-app chat feature for quicker responses, as it may be prioritized over email inquiries. 2. Check the app for any FAQs or troub... ⇲

Automated customer support responses only

Fix: 1. Use the app's help section to find specific articles or guides that may address your issue without needing to contact support. 2. If you... ⇲
 
Account issue

Account restrictions without clear reasons

Fix: 1. Review the app's terms of service and user agreements to understand potential reasons for restrictions. 2. Check your account settings f... ⇲
 
Privacy issue

Inability to remove social features

Fix: 1. Explore the app settings to see if there is an option to disable or hide social features. 2. If no option exists, consider providing fee... ⇲
 
Payments issue

Complicated withdrawal process

Fix: 1. Review the withdrawal process in the app's help section to ensure you are following the correct steps. 2. Double-check that all your acc... ⇲

High fees for paper statements

Fix: 1. Opt for electronic statements instead of paper to avoid fees. Check your account settings to switch to electronic delivery. 2. Review th... ⇲

Delayed fund deposits

Fix: 1. Check the app for any notifications regarding deposit processing times, as these can vary based on the method used. 2. Ensure that you a... ⇲

Issues with referral credits

Fix: 1. Review the referral program's terms and conditions to ensure you are meeting all requirements for earning credits. 2. Keep track of your... ⇲

No real-time options data without payment

Fix: 1. Explore the app for any free trials or promotional periods that may allow access to real-time data temporarily. 2. Use delayed data for... ⇲

Unsettled cash for extended periods

Fix: 1. Review the app's policies on cash settlement times to understand the typical duration. 2. Ensure that you are not attempting to withdraw... ⇲
 
Ads issue

Lack of transparency in promotions

Fix: 1. Carefully read the terms and conditions of any promotions offered in the app to understand the requirements. 2. Keep track of promotiona... ⇲
 
Compatibility issue

Inconsistent desktop and mobile versions

Fix: 1. Familiarize yourself with the differences between the desktop and mobile versions by reviewing the app's help section. 2. Use the versio... ⇲
 
Customization issue

Limited customization for charting tools

Fix: 1. Explore all available charting options in the app to maximize the features you can customize. 2. Use preset templates if available, whic... ⇲
 
Bugs issue

Frequent bugs after updates

Fix: 1. After an update, restart your device to ensure all new features and fixes are properly loaded. 2. Clear the app cache by deleting and re... ⇲
 
Search issue

Inability to see short selling stocks easily

Fix: 1. Use the app's search function to look for stocks that are available for short selling. 2. Check the app's educational resources for guid... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.8%

Bad experience
4.2%

Neutral
3.0%

~ from our NLP analysis of 310,190 combined software ratings.

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 Private Data Webull collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Level 2 Advance: $2.99 Best 50 bids & offers on Nasdaq
  2. OPRA Real-Time Data: $2.99 National Consolidated Options Quotes
  3. Sage Tracker 1M: $2.99 Track and replicate top manager’s portfolios.
  4. National Level-1: $9.99 National Best Bid And Offer.
  5. Sage Tracker 1Y: $29.99 Track and replicate top manager’s portfolios.
  6. Nasdaq Level 2 Professional: $2.99 Best 50 bids & offers on Nasdaq.
  7. National Level-1 (50% off): $4.99 National Best Bid And Offer
  8. OTC Markets Level 1: $2.99 Real-time quote for OTC Markets securities
  9. Get LV2 for $0.49 for 30 days: $1.99 Best 50 bids & offers on Nasdaq
  10. CME Group Futures Level 1: $11.99 BBO and tick-by-tick provided by CME Gourp.