fix problems on Character AI [iphone]

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—— Run into issues on Character AI? Get help pending when official support gets back to you!

Character AI: Chat, Talk, Text
Info:
company: Character.AI
: https://support.character.ai/
Chat with our AI-based Character AI Support
   Hello! How can I assist you?  

characters left:
 
Features issue

Static recommendations feature

Fix: Try refreshing the recommendations by navigating to a different section of the app and then returning to the recommendations page. This can... ⇲
 
Loading issue

Stuck in waiting room

Fix: Check for any app updates. Sometimes, bugs are fixed in newer versions. Go to the App Store and update if necessary. OR Force close the a... ⇲
 
Bugs issue

Bots mix up personalities in group chats

Fix: Try to clarify the context of the conversation when starting a group chat. Provide specific prompts to guide the bots' responses. OR If t... ⇲

Repetitive bot responses

Fix: Try changing the topic of conversation or asking more specific questions to elicit varied responses from the bots. OR Engage with differe... ⇲

Characters refer to themselves as AI

Fix: Provide feedback within the app if there's an option to do so, but for immediate action, try to steer the conversation away from self-refere... ⇲

Inconsistent character behavior

Fix: Provide clear context and prompts to guide the characters' behavior. The more specific you are, the better they can respond. OR Experimen... ⇲
 
Settings issue

Overly sensitive NSFW filter

Fix: Review your settings to see if there are options to adjust the sensitivity of the NSFW filter. Some apps allow you to customize these settin... ⇲

Censors trigger easily

Fix: Try rephrasing your messages to avoid triggering the censors. Use synonyms or less explicit language. OR Engage with the app's community... ⇲

Time-out feature interrupts conversations

Fix: If you notice a time-out, try to engage more actively in the conversation to keep it alive. OR Consider using shorter prompts or question... ⇲
 
Messages issue

Inability to edit messages in group chats

Fix: As a workaround, you can send a follow-up message to clarify or correct your previous message since editing is not available. OR Consider... ⇲
 
Audio issue

Voice feature not available in group chats

Fix: Check if the voice feature is available in one-on-one chats and use that for more personal interactions. OR If voice is essential, consid... ⇲
 
Glitches issue

Glitches when creating bots

Fix: Ensure your app is updated to the latest version, as updates often fix bugs and glitches. OR Try restarting your device before creating a... ⇲
 
Customization issue

Limited variety in character interactions

Fix: Explore different characters and themes within the app to find more diverse interactions. OR Engage with the app regularly to help improv... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.6%

Bad experience
5.2%

Neutral
3.2%

~ from our NLP analysis of 362,279 combined software ratings.

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 Private Data Character AI collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Character.AI+: $9.99 Supercharge your Character.AI experience