fix problems on Sheytoon [iphone]

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—— Run into issues on Sheytoon? Get help pending when official support gets back to you!

Sheytoon
Info:
company: Sheytoon Inc.
: https://www.sheytoonapp.com/contact/
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Customization issue

Limited distance options

Fix: 1. Adjust Settings: Check if there are settings within the app that allow you to modify the distance range for matches. Look for a 'Distance... ⇲

Limited likes and messages

Fix: 1. Check Usage Limits: Review the app's guidelines to understand the limits on likes and messages. If you are reaching your limit, consider... ⇲

Lack of filtering options

Fix: 1. Explore Existing Filters: Check if there are any hidden or less obvious filtering options within the app that you may not have noticed.... ⇲
 
Bugs issue

Profiles often inactive

Fix: 1. Refresh the App: Close and reopen Sheytoon to refresh the profiles displayed. This can help in showing more active users. OR 2. Engage... ⇲

Duplicate profiles present

Fix: 1. Report Duplicate Profiles: Use the reporting feature within the app to report duplicate profiles. This can help the app's algorithm to fi... ⇲

Inaccurate match suggestions

Fix: 1. Update Profile Information: Ensure that your profile is complete and accurately reflects your preferences and interests. This can help im... ⇲

Inconsistent user activity

Fix: 1. Engage Regularly: To increase your chances of connecting with active users, try to log in and engage with the app regularly. OR 2. Use... ⇲
 
Freezing issue

Freezing issues

Fix: 1. Restart Your Device: Sometimes, freezing can be resolved by simply restarting your iPhone. Hold the power button and slide to power off,... ⇲
 
Support issue

Poor customer service

Fix: 1. Use In-App Support: Check if there is an in-app support feature or FAQ section that can provide immediate assistance for common issues.... ⇲
 
Payments issue

High subscription costs

Fix: 1. Review Subscription Options: Check if there are different subscription tiers available. Sometimes, a lower-cost option may provide suffic... ⇲

Limited premium features

Fix: 1. Explore Features: Review the premium features available and determine if any of them are worth the investment based on your usage. OR... ⇲
 
Slow issue

Slow app performance

Fix: 1. Free Up Storage: Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to free up space, which can improve a... ⇲
 
UI issue

User interface issues

Fix: 1. Familiarize with the UI: Spend some time exploring the app to understand its layout and features better. Sometimes, user interface issues... ⇲
 
Messages issue

Messages not marked as seen

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Sheytoon and ensure that notifications are enabled. This can help in keepin... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.4%

Bad experience
5.9%

Neutral
3.7%

~ from our NLP analysis of 7,130 combined software ratings.

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 Private Data Sheytoon collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Sheytoon Supercharged - 1 Week: $10.99 Sheytoon Supercharged - 1 Week
  2. Sheytoon Monthly Premium: $19.99 1 month premium subscription to Sheytoon
  3. Sheytoon Select: $49.99 1 month subscription to Sheytoon Select
  4. Sheytoon Select weekly: $23.00 you'll get 1 week access of sheytoon select
  5. 10 Superlikes: $19.99 10 Superlikes to Send
  6. Sheytoon Supercharged-3 Month: $44.99 Sheytoon Supercharged-3 Month
  7. Sheytoon Select 3 Month: $119.99 you'll get 3 month use of sheytoon select