fix problems on ActivoBank [iphone]

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—— Run into issues on ActivoBank? Get help pending when official support gets back to you!

ActivoBank
Info:
company: Banco ActivoBank (Portugal), SA
: http://www.activobank.pt
: www.activobank.pt
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Account issue

Account deactivation without clear communication

Fix: To avoid unexpected account deactivation, regularly check your account status and ensure that all required information is up to date. This i... ⇲
 
UI issue

Recent redesign complicates navigation

Fix: Familiarize yourself with the new layout by exploring the app's features systematically. Take notes on where key functions are located to he... ⇲

Numpad opens instead of keyboard for payments

Fix: If the numpad opens instead of the keyboard, check the app settings to see if there is an option to switch to the full keyboard for payment... ⇲
 
Network issue

Connectivity issues reported despite stable internet

Fix: First, ensure that your iPhone's internet connection is stable. You can do this by testing other apps or websites. If the internet is stable... ⇲

ActivoBank reports connection problems since last update

Fix: If the app reports connection problems, first check your internet connection by testing other apps or websites. If your connection is stable... ⇲
 
Glitches issue

UI glitches in navigation

Fix: If you encounter UI glitches, try closing the app completely and reopening it. This can often resolve minor display issues. If the glitches... ⇲
 
Payments issue

Pending transactions not visible after updates

Fix: If pending transactions are not visible, try refreshing the app by pulling down on the transaction list to reload the data. This can sometim... ⇲

Payment functionality disrupted after updates

Fix: If payment functionality is disrupted, first ensure that your app is updated to the latest version. Go to the App Store, search for ActivoBa... ⇲
 
Bugs issue

Chave Movel Digital button non-functional

Fix: If the Chave Movel Digital button is not working, try restarting the app. If that does not help, check for any updates in the App Store that... ⇲
 
Compatibility issue

ActivoBank only partially translates to English

Fix: If the app is only partially translated, check the app settings for a language option. Ensure that English is selected as your preferred lan... ⇲

ActivoBank only functions in vertical orientation on iPad

Fix: If the app only functions in vertical orientation, try rotating your iPad to see if it automatically adjusts. If it does not, check if there... ⇲
 
Support issue

No personalized customer support responses

Fix: To improve your chances of receiving personalized support, provide detailed information about your issue when submitting a support request.... ⇲
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 what users are saying
Good experience
89.1%

Bad experience
9.4%

Neutral
1.5%

~ from our NLP analysis of 265 combined software ratings.

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 Private Data ActivoBank collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics