fix problems on Curtsy [iphone]

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—— Run into issues on Curtsy ? Get help pending when official support gets back to you!

Curtsy — Thrifting, Delivered
Info:
company: Curtsy, Inc.
: https://curtsyapp.com
: curtsyapp.com
Chat with our AI-based Curtsy Support
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Payments issue

High fees for low-priced items

Fix: Consider bundling items together to create a more appealing offer. This can help you reach a price point that justifies the fees while provi... ⇲

High shipping costs

Fix: Explore different shipping options and carriers to find the most cost-effective solution. Compare rates and choose the one that offers the b... ⇲
 
Settings issue

Strict selling policies

Fix: Familiarize yourself with the selling policies and guidelines provided by Curtsy. Ensure that your listings comply with these rules to avoid... ⇲

Automatic free shipping option

Fix: Review your shipping settings and adjust them to reflect your preferences. If you want to avoid automatic free shipping, ensure that your li... ⇲

Inability to cancel orders easily

Fix: Familiarize yourself with the cancellation policy and procedures within the app. Knowing the steps can help you act quickly if you need to c... ⇲
 
Inventory issue

Inconsistent item availability

Fix: Regularly update your inventory and remove sold items promptly to avoid confusion for buyers. This can help maintain a clear and accurate li... ⇲
 
Support issue

Poor seller communication

Fix: Set clear expectations for communication in your profile. Let buyers know when they can expect a response and try to reply to inquiries as q... ⇲
 
Bugs issue

Issues with item condition upon receipt

Fix: Take detailed photos of your items before shipping, showing their condition clearly. This can help resolve disputes if a buyer claims the it... ⇲
 
UI issue

Image cropping issues

Fix: Use a photo editing app to adjust your images before uploading them to Curtsy. Ensure that your images are the correct dimensions and focus... ⇲
 
Customization issue

Limited categories for listing

Fix: Choose the closest category that fits your item, even if it’s not a perfect match. This can help you reach potential buyers who are browsing... ⇲
 
Account issue

Account deactivation without clear reason

Fix: Review the terms of service and community guidelines to ensure that your account complies with all rules. Make any necessary adjustments to... ⇲
 
Crashes issue

Glitches causing app crashes

Fix: Ensure that your app is updated to the latest version. Check the App Store for any available updates and install them to fix bugs and improv... ⇲
 
Notifications issue

Delayed shipping notifications

Fix: Check your notification settings within the app to ensure that you have enabled shipping notifications. This can help you stay informed abou... ⇲
 
Ads issue

Difficulty in promoting items

Fix: Utilize social media platforms to showcase your items. Create engaging posts that highlight your products and link back to your Curtsy listi... ⇲
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 what users are saying
Good experience
96.5%

Bad experience
2.0%

Neutral
1.5%

~ from our NLP analysis of 61,970 combined software ratings.

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 Private Data Curtsy collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • Usage Data
    • Diagnostics