fix problems on BrightCanary Parental Controls [iphone]

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—— Run into issues on BrightCanary Parental Controls? Get help pending when official support gets back to you!

BrightCanary Parental Controls
Info:
company: Tacita, Inc.
: https://brightcanary.io
: brightcanary.io
Chat with our AI-based BrightCanary Parental Controls Support
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Support issue

Customer service is non-existent

Fix: Check the app's FAQ or help section within the app for common issues and solutions. Often, many questions can be answered there without need... ⇲
 
Glitches issue

Glitches and syncing issues

Fix: Ensure that your internet connection is stable. If you're on Wi-Fi, try switching to cellular data or vice versa to see if the syncing impro... ⇲
 
Permissions issue

Requires iCloud password for setup

Fix: If you're concerned about security, consider changing your iCloud password after setup. Go to Settings > [your name] > Password & Security >... ⇲
 
Compatibility issue

Virtual Mac server causes iCloud issues

Fix: Try disabling the virtual Mac server temporarily to see if it resolves the iCloud issues. You can do this in the settings of your virtual se... ⇲

Limited platform support

Fix: Check if there are any updates available for the app that may expand its platform support. Go to the App Store, search for BrightCanary, and... ⇲

No Snapchat integration

Fix: Check if there are any updates or announcements from BrightCanary regarding future support for Snapchat. This can often be found in the app'... ⇲

Only monitors a few platforms

Fix: Research and identify which platforms are most important for your monitoring needs and focus on those. This can help you make the most of th... ⇲
 
Screen issue

BrightCanary Parental Controls uses up kids' screen time

Fix: Adjust the screen time settings on your iPhone. Go to Settings > Screen Time > App Limits and set limits for BrightCanary to control how muc... ⇲
 
Messages issue

Messages not categorized by date

Fix: Try sorting messages manually if the app allows it. Look for sorting options in the settings or message view. OR Check for app updates th... ⇲
 
Updates issue

Inconsistent message updates

Fix: Ensure that notifications are enabled for BrightCanary. Go to Settings > Notifications > BrightCanary and make sure 'Allow Notifications' is... ⇲
 
Slow issue

Laggy performance on devices

Fix: Free up storage space on your iPhone. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files. OR Reduce the n... ⇲
 
Installation issue

Requires setup effort

Fix: Follow a step-by-step guide or tutorial available online to streamline the setup process. Many users share their experiences and tips that c... ⇲
 
Crashes issue

BrightCanary Parental Controls crashes frequently

Fix: Make sure your iPhone has enough free storage space. Go to Settings > General > iPhone Storage and delete unnecessary files or apps to free... ⇲
 
Privacy issue

Invasion of privacy concerns

Fix: Review the app's privacy policy to understand what data is collected and how it is used. This can help alleviate concerns about privacy. O... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.2%

Bad experience
9.1%

Neutral
2.7%

~ from our NLP analysis of 297 combined software ratings.

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FamilyKeeper Parental Control
Parental Control App - OurPact
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Circle Parental Controls App

 Private Data BrightCanary Parental Controls collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. BrightCanary Monthly: $5.99 Monthly subscription for BrightCanary
  2. BrightCanary Monthly: $7.99 Monthly subscription for BrightCanary
  3. BrightCanary Yearly: $64.99 Annual Subscription for BrightCanary
  4. BrightCanary Yearly: $49.99 Annual Subscription for BrightCanary
  5. BrightCanary Monthly: $9.99 Monthly Subscription for BrightCanary
  6. BrightCanary Yearly: $74.99 Annual Subscription for BrightCanary
  7. BrightCanary Monthly: $4.79 Monthly subscription for BrightCanary
  8. BrightCanary Monthly: $7.49 Monthly renewing subscription to BrightCanary
  9. BrightCanary Yearly: $39.99 Annual Subscription for BrightCanary
  10. BrightCanary Yearly: $79.99 Yearly subscription for BrightCanary