—— Run into issues on West Virginia Mountaineers? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To resolve the issue of audio not restarting when switching between platforms, try the following steps: 1. Close the app completely by doubl... ⇲
Fix: To troubleshoot the issue of no sound during live video, first check the volume settings on your device. Make sure the volume is turned up a... ⇲
Fix: If audio controls are unresponsive during live events, try the following: 1. Close the app completely and reopen it. 2. Ensure your device i... ⇲
Fix: To address intermittent audio stream cutouts, first check your internet connection. 1. Ensure you have a stable Wi-Fi or cellular connection... ⇲
Fix: If audio is not playing in your car via Bluetooth or Apple CarPlay, first ensure that your iPhone is properly connected to the car's system.... ⇲
Fix: To synchronize audio with a TV broadcast, first check your internet connection to ensure it is stable. 1. Close the app and reopen it. 2. If... ⇲
Fix: To prevent audio from shutting off when the phone locks, check the app's background app refresh settings. 1. Go to Settings > General > Back... ⇲
Fix: If audio cuts off after a few minutes, first check your internet connection to ensure it is stable. 1. Close the app and reopen it. 2. Resta... ⇲
Fix: If audio fails to work after reinstalling the app, first check your device's audio settings. 1. Go to Settings > Sounds & Haptics and ensure... ⇲
Fix: To view live video in full screen, ensure that you are using the latest version of the app. 1. Check for updates in the App Store and instal... ⇲
Fix: If you have lost wide screen viewing capability, first check if the app is updated to the latest version. 1. Go to the App Store and check f... ⇲
Fix: If the app does not rotate to landscape mode, first check if the app is updated to the latest version. 1. Go to the App Store and check for... ⇲
Fix: If the app is crashing frequently after updates, try the following steps: 1. Close the app completely and restart your iPhone. 2. Check for... ⇲
Fix: To improve performance and reduce crashes, first ensure that your device's software is up to date. 1. Go to Settings > General > Software Up... ⇲
Fix: To address frequent crashes, first ensure that your device's software is up to date. 1. Go to Settings > General > Software Update and insta... ⇲
Fix: To improve app stability, first ensure that your device's software is up to date. 1. Go to Settings > General > Software Update and install... ⇲
Fix: To fix the issue of video stopping when the iPad is touched, ensure that the app is updated to the latest version. 1. Check for updates in t... ⇲
Fix: If the video does not support landscape rotation, first check if the app is updated to the latest version. 1. Go to the App Store and check... ⇲
Fix: If the app requires uninstalling and reinstalling after updates, try the following: 1. After an update, close the app completely and restart... ⇲
Fix: If there is no start and stop button for live games, check the app's settings to see if there is an option to enable these controls. 1. Open... ⇲