fix problems on HEY CLAY [iphone]

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—— Run into issues on HEY CLAY? Get help pending when official support gets back to you!

HEY CLAY®
Info:
company: HEY CLAY
: https://hey-clay.com
: hey-clay.com
Chat with our AI-based HEY CLAY Support
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Account issue

Requires social media account for access

Fix: If you prefer not to use a social media account, check if there is an option to create a standalone account using your email address. Look f... ⇲
 
Gameplay issue

Clay dries too quickly

Fix: Work in smaller sections to keep the clay moist longer. Only take out a small amount of clay at a time to prevent it from drying out before... ⇲

Difficult tutorials for younger users

Fix: Watch the tutorials together with the younger user and provide guidance as needed. This can help them understand the instructions better.... ⇲
 
Payments issue

Instructions require additional payment

Fix: Look for free tutorials or guides available online, such as YouTube videos or community forums, that can provide similar instructions withou... ⇲

Limited free content

Fix: Explore the app thoroughly to ensure you are not missing any free content. Sometimes, free content is hidden in different sections or catego... ⇲
 
Video issue

Videos go too fast

Fix: Pause the video frequently to take notes or follow along at your own pace. You can also rewind sections to review them as needed. OR If a... ⇲
 
Bugs issue

Inconsistent app performance

Fix: Close other apps running in the background to free up resources. Double-tap the home button (or swipe up from the bottom on newer models) an... ⇲
 
Support issue

No live support options

Fix: Check the app's FAQ or help section for common issues and solutions. Many apps provide detailed guides that can help you troubleshoot proble... ⇲
 
Ads issue

Ads interrupt usage

Fix: Look for an option within the app to purchase an ad-free version or subscription. This can enhance your experience by removing interruptions... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.7%

Bad experience
4.9%

Neutral
4.4%

~ from our NLP analysis of 8,064 combined software ratings.

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 Private Data HEY CLAY collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. All Animals: $4.99 Additional all Animals
  2. All Aliens: $4.99 Additional all Aliens
  3. Horse: $0.99 Additional animal Horse
  4. All: $4.99 Additional all monsters
  5. All Bugs: $4.99 Additional all Bugs
  6. All: $4.99 Additional birds
  7. Penguin: $0.99 Additional bird Penguin
  8. Burger: $0.99 Additional alien Burger
  9. All dinos: $4.99 All additional Dinos
  10. Peacock: $0.99 Additional bird Peacock