fix problems on Nouria Rewards [iphone]

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—— Run into issues on Nouria Rewards? Get help pending when official support gets back to you!

Nouria Rewards
Info:
company: Nouria Rewards
: https://appcustomersupport.com/?app=Nouria
: nouriaenergy.com
Chat with our AI-based Nouria Rewards Support
   Hello! How can I assist you?  

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UI issue

Nouria Rewards brings user to built-in browser with no return option

Fix: After being redirected to the built-in browser, try using the back button on the top left corner of the screen to return to the app. If this... ⇲

Link to Shell fuel rewards is confusing

Fix: Visit the Shell fuel rewards website directly through your browser for clearer instructions. Sometimes, the app may not provide the best nav... ⇲
 
Slow issue

Extremely low latency

Fix: Check for any background apps that may be consuming bandwidth. Close unnecessary apps running in the background by swiping up from the botto... ⇲
 
Bugs issue

Does not show rewards

Fix: Ensure that you are logged into your account correctly. Sometimes, rewards may not display if you are not fully authenticated. Log out and l... ⇲

Nouria Rewards is currently useless

Fix: Identify specific issues you are facing and try the solutions provided for each individual problem. This may help restore functionality to t... ⇲
 
Compatibility issue

No Face ID support

Fix: Check the app settings to see if there is an option to enable Face ID. Go to Settings > Nouria Rewards and look for Face ID settings to enab... ⇲

Nouria Rewards does not function on iPhone 7

Fix: Check if your iPhone 7 is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲
 
Settings issue

Apple password doesn’t save

Fix: Ensure that you have enabled the 'AutoFill Passwords' feature. Go to Settings > Passwords > AutoFill Passwords and make sure it is turned on... ⇲
 
Registration issue

Cannot progress past phone number entry screen

Fix: Double-check the format of the phone number you are entering. Ensure it includes the correct country code and is formatted correctly without... ⇲
 
Login issue

Error message in a different language when signing in

Fix: Check your device language settings. Go to Settings > General > Language & Region and ensure your preferred language is set correctly. OR... ⇲

Unable to log in or create a new profile

Fix: Ensure that you have a stable internet connection. If you are experiencing connectivity issues, try switching networks or resetting your rou... ⇲
 
Loading issue

Nouria Rewards shows nothing upon opening

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app away. Then, reopen the app to see if it loads correctly.... ⇲
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 what users are saying
Good experience
71.1%

Bad experience
26.7%

Neutral
2.2%

~ from our NLP analysis of 45 combined software ratings.

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 Private Data Nouria Rewards collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics