fix problems on USPS [iphone]

—— Run into issues on USPS ? Get help pending when official support gets back to you!

USPS Mobile®

Info:

company: United States Postal Service

: http://www.usps.com

: www.usps.com

Chat with our AI-based USPS Support

🛠️ Common USPS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

USPS frequently requires re-login

Fix: Check your device's settings to ensure that the app is allowed to use background data. Go to Settings > Cellular > Scroll down to the USPS a... ⇲

23% of users had this problem

Limited functionality compared to previous app

Fix: Familiarize yourself with the new layout and features of the updated app. Check the app's help section for guides on using new features. O... ⇲

23% of users had this problem

Network issue

Inability to view tracking info within the app

Fix: Ensure that you are logged into your USPS account in the app. Sometimes, tracking information is only available when logged in. OR If the... ⇲

Tracking information redirects to web browser

Fix: Make sure you have the latest version of the app installed. Go to the App Store, search for USPS, and update if necessary. This may resolve... ⇲

Frequent server issues

Fix: Try using the app during off-peak hours when server load may be lower. Early mornings or late evenings might provide a better experience.... ⇲

Bugs issue

Informed Delivery feature often inaccurate

Fix: Ensure that your address is correctly registered in the app. Go to the Informed Delivery section and verify your address details. If incorre... ⇲

Error messages when checking mail hold availability

Fix: Double-check that you are entering the correct information for your mail hold request. Ensure that the dates and address match your USPS acc... ⇲

Packages delivered to wrong addresses

Fix: Double-check the shipping address entered for your packages in the app. Ensure that it matches your intended delivery address. OR If you... ⇲

Updates issue

Text update feature not functioning

Fix: Verify that your phone number is correctly entered in your USPS account settings. Go to Settings > Notifications in the app and ensure that... ⇲

USPS updates often break existing features

Fix: Before updating the app, check the update notes in the App Store to see if there are any reported issues with the new version. OR If an u... ⇲

Lack of timely updates on service outages

Fix: Check the USPS website or social media channels for real-time updates on service outages, as these may not always be reflected in the app im... ⇲

Crashes issue

USPS crashes or freezes

Fix: Force close the app by swiping up from the bottom of the screen and swiping the USPS app off the screen. Then reopen the app to see if it fu... ⇲

Account issue

Inability to extend mail hold dates

Fix: Check if you are logged into the correct USPS account that holds the mail. If not, log in to the correct account to manage your mail hold.... ⇲

USPS does not save user information

Fix: Ensure that you are allowing the app to use your device's storage. Go to Settings > Privacy > Storage and check if the USPS app has permissi... ⇲

Privacy issue

Missing scanned images of mail

Fix: Ensure that you have enabled notifications for Informed Delivery in the app settings. Go to Settings > Notifications > USPS and enable all r... ⇲

Support issue

Poor customer support

Fix: Utilize the FAQ section in the app or on the USPS website for common issues. This can often provide quick answers without needing to contact... ⇲

Notifications issue

Annoying pop-up messages

Fix: Check the app settings to see if there are options to disable certain notifications or pop-ups. Go to Settings > Notifications > USPS and ad... ⇲

Inconsistent delivery notifications

Fix: Ensure that your notification settings are correctly configured in the app. Go to Settings > Notifications > USPS and make sure all relevant... ⇲

UI issue

Difficulty in managing tracking numbers

Fix: Create a dedicated note or document on your phone where you can store and manage your tracking numbers for easy access. OR Use the 'Add t... ⇲

Poor usability for managing multiple packages

Fix: Use the 'Manage Your Packages' feature in the app to organize and view all your packages in one place. Familiarize yourself with this featur... ⇲