fix problems on FedEx [iphone]

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FedEx Mobile
Info:
company: FedEx
: https://www.fedex.com/en-us/shipping/mobile.html
: www.fedex.com
Chat with our AI-based FedEx Support
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Slow issue
FedEx is excessively slow and prone to lagging

Fix: 1. Close any other apps running in the background to free up memory. Double-tap the home button and swipe up on apps to close them. 2. Resta... ⇲
 
Notifications issue
Notifications do not persist after app closure

Fix: 1. Check your notification settings by going to Settings > Notifications > FedEx Mobile. Ensure that 'Allow Notifications' is enabled and th... ⇲
 
Updates issue
Inadequate tracking details for packages

Fix: 1. Use the FedEx website for more detailed tracking information, as it may provide additional insights not available in the app. 2. Check th... ⇲
No real-time updates on package location

Fix: 1. Understand that real-time updates may not be available for all packages. Check the tracking number on the FedEx website for more frequent... ⇲
Inconsistent delivery estimates

Fix: 1. Check the tracking number on the FedEx website for the most accurate delivery estimates, as the app may not always reflect real-time chan... ⇲
Frequent delivery delays

Fix: 1. Check the tracking number on the FedEx website for the most accurate delivery updates and reasons for delays. 2. If delays are frequent,... ⇲
 
UI issue
Delivery exceptions are vague and unhelpful

Fix: 1. When you receive a vague delivery exception, check the tracking number on the FedEx website for more detailed information. 2. If the app... ⇲
Inability to access delivery options or instructions

Fix: 1. Ensure you are logged into your FedEx account and that your packages are linked to your account. 2. Check for any app updates in the App... ⇲
FedEx fails to show packages under filters

Fix: 1. Ensure that you are applying the correct filters in the app. Double-check the filter settings to make sure they align with the packages y... ⇲
Difficulty in rerouting packages

Fix: 1. Use the FedEx website to reroute packages, as it may have a more user-friendly interface for this function. 2. Ensure that you are logged... ⇲
Limited drop-off location visibility

Fix: 1. Use the FedEx website to find drop-off locations, as it may provide a more comprehensive list than the app. 2. Ensure that your location... ⇲
 
Bugs issue
FedEx fails to recognize delivery instructions

Fix: 1. Double-check that you have entered the delivery instructions correctly in the app. Go to your profile settings and ensure that the instru... ⇲
 
Account issue
Issues with address verification leading to wrong deliveries

Fix: 1. Verify that your address is entered correctly in the app. Go to your profile settings and check for any typos or incorrect information. 2... ⇲
 
Login issue
Problems with logging in and password resets

Fix: 1. Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to rese... ⇲
 
Syncing issue
FedEx does not retain entered tracking numbers

Fix: 1. Ensure that you are logged into your FedEx account, as tracking numbers may not save if you are not logged in. 2. After entering a tracki... ⇲
 
Compatibility issue
FedEx does not function in certain territories

Fix: 1. Check the app's compatibility with your region by visiting the FedEx website for service availability. 2. If the app does not function in... ⇲
 
Support issue
Customer service is hard to reach

Fix: 1. Use the FedEx website to access customer service options, including live chat or email support, which may be more accessible than phone s... ⇲
 
Messages issue
Inability to communicate effectively with drivers

Fix: 1. Use the FedEx Delivery Manager service to leave specific instructions for drivers regarding your deliveries. 2. If you need to communicat... ⇲
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 what users are saying
Good experience
91.3%

Bad experience
7.0%

Neutral
1.7%

~ from our NLP analysis of 372,584 combined software ratings.

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 Private Data FedEx collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics