—— Run into issues on Compte Ameli? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if your email settings are correctly configured in the app. Go to the settings section of the app and ensure that your email account i... ⇲
Fix: Ensure that your internet connection is stable. You can do this by switching between Wi-Fi and mobile data to see if the speed improves. If... ⇲
Fix: Make sure that the file format of the feuille de remboursement is supported by the app. Check the app's documentation or help section for ac... ⇲
Fix: Check if there are any specific requirements for document uploads in the app's help section. Sometimes, certain types of documents may not b... ⇲
Fix: Update the app to the latest version if you haven't already. Go to the App Store, search for Compte Ameli, and see if an update is available... ⇲
Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. Some... ⇲
Fix: Check if the app has a setting for orientation. Some apps allow you to toggle between portrait and landscape modes in their settings. Look f... ⇲
Fix: Check your internet connection speed. Use a speed test app to ensure you have a strong connection. If the speed is low, try moving closer to... ⇲
Fix: Try uninstalling and reinstalling the app. This can help eliminate any corrupted files that may have been introduced during the update. To d... ⇲
Fix: Regularly clear the app's data by going to iPhone settings, selecting 'General', then 'iPhone Storage', and finding the Compte Ameli app. Yo... ⇲