fix problems on Tollsmart Toll Calculator [iphone]

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—— Run into issues on Tollsmart Toll Calculator? Get help pending when official support gets back to you!

Tollsmart Toll Calculator
Info:
company: Tollsmart LLC
: http://tollsmart.com/privacy-policy
: tollsmart.com
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UI issue

Basic interactions are not intuitive

Fix: Take time to read the app's help section or user guide, if available. This can provide insights into how to navigate the app more effectivel... ⇲

Address auto-fill is problematic

Fix: Try clearing the app's cache or data. Go to your iPhone Settings > General > iPhone Storage, find Tollsmart, and select 'Offload App'. This... ⇲

Redundant tabs in the menu

Fix: Review the menu options and identify which tabs you use most frequently. If certain tabs are not useful, consider ignoring them to streamlin... ⇲

Some menu tabs do not work

Fix: Check for any available updates for the app in the App Store. Developers often release updates to fix bugs and improve functionality. Go to... ⇲

No auto-prompt for address input

Fix: Check your device settings to ensure that predictive text and auto-correct features are enabled. Go to Settings > General > Keyboard and tog... ⇲

Poor user interface design

Fix: Provide feedback within the app if there is an option to do so. While you may not contact developers directly, sharing your experience can h... ⇲
 
Payments issue

In-app purchases do not function as expected

Fix: Ensure that your payment method is correctly set up in your Apple ID. Go to Settings > [Your Name] > Payment & Shipping to verify your payme... ⇲

Auto-renewal issues with subscriptions

Fix: Review your subscription settings by going to Settings > [Your Name] > Subscriptions. Here, you can see your active subscriptions and manage... ⇲

Limited route options without additional payment

Fix: Explore the app's free features thoroughly to maximize what you can do without additional payments. Familiarize yourself with the available... ⇲

Confusing subscription model

Fix: Take time to read the subscription details within the app or on the App Store page. Understanding what each subscription tier offers can hel... ⇲

Requires subscription for commercial vehicles

Fix: If you are a commercial vehicle driver, review the subscription options to see if there are any plans that offer better value for your needs... ⇲

Difficult to unsubscribe

Fix: To unsubscribe, go to Settings > [Your Name] > Subscriptions, find Tollsmart, and select 'Cancel Subscription'. Follow the prompts to comple... ⇲
 
Bugs issue

Does not calculate tolls accurately

Fix: Double-check the route and ensure that you have selected the correct vehicle type in the app settings. Different vehicle types may have diff... ⇲

Inaccurate toll information for RVs

Fix: When entering your vehicle type, ensure you select the correct category for RVs, as toll rates can vary significantly based on vehicle class... ⇲

Lack of multiple route options

Fix: Check the app settings to see if there are options to enable multiple route suggestions. Some apps have settings that allow users to choose... ⇲

Inconsistent toll calculations

Fix: Verify that you are entering the correct starting and ending points, as well as the correct vehicle type. Inaccurate entries can lead to inc... ⇲

Incomplete information for tolls

Fix: Check for updates within the app that may include additional toll information. Developers often update their databases to include new tolls... ⇲
 
Crashes issue

Tollsmart Toll Calculator crashes or throws errors

Fix: Try uninstalling and reinstalling the app. This can resolve many issues related to crashes or errors. To do this, press and hold the app ico... ⇲
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 what users are saying
Bad experience
72.7%

Good experience
25.0%

Neutral
2.3%

~ from our NLP analysis of 44 combined software ratings.

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 Private Data Tollsmart Toll Calculator collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location

  Cost of Subscriptions
  1. Prices for Other Vehicles: $2.99 This subscription lets you add and store multiple vehicles of any size (up to 9 axles, including commercial vehicles, trucks, buses, etc) and calculate toll costs for these vehicles anywhere in the continental USA and Canada.
  2. Unlock Alternate Routes: $2.99 After purchasing this feature, you would be able to see up to three alternate routes for your itineraries (as provided by Google).
  3. Toll Tracker™: $2.99 Track tolls through which you drive in real time! View the total money spent and saved on tolls for any month (toll pricing is for 2-axle passenger vehicles). Export the list of tolls as a CSV file an send via email as an attachment.
  4. Prices for Non-Commercial Vehicles: $3.99 With this one-time in-app purchase, you would be able to add, edit and manage non-commercial vehicles with up to three axles (including a trailer), such as RV's and Motorcycles.
  5. Customize ETC Accounts: $0.00 With this feature, you will be able to select with which ETC providers you have active accounts. The calculations will be customized to include any discounts for which your ETC accounts qualify. This purchase is free for previous users.