Fix BVG Fahrinfo errors on iphone

Experiencing issues? Solve common BVG Fahrinfo problems instantly.
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Downloads
ICS file download issues

🛠️ 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and... show fix »
 
Updates
Poor live status updates for trains and buses

🛠️ 1. Enable Location Services: Go to Settings > Privacy > Location Services and ensure that BVG Fahrin... show fix »
Loss of favorite addresses after update

🛠️ 1. Check for Backup: If you have iCloud enabled, check if your favorites are backed up. Go to Settin... show fix »
 
Bugs
Inaccurate pathfinding algorithm

🛠️ 1. Double-check Input: Ensure that you are entering the correct starting point and destination. Some... show fix »
Ridiculously buggy purchase functions

🛠️ 1. Clear App Cache: As mentioned earlier, clearing the app cache can help resolve bugs. Offload the... show fix »
 
Battery
GPS mapping drains battery

🛠️ 1. Limit Background App Refresh: Go to Settings > General > Background App Refresh and turn it off f... show fix »
 
Payments
Cannot buy tickets outside EU

🛠️ 1. Use Alternative Payment Methods: If you have a payment method that is accepted within the EU, con... show fix »
 
Storage
Tickets not stored locally

🛠️ 1. Check App Settings: Go to the app settings and look for options related to ticket storage. Ensure... show fix »
 
UI
New UI is confusing

🛠️ 1. Explore the App: Spend some time exploring the new UI. Familiarize yourself with the layout and f... show fix »
App shows as a white square

🛠️ 1. Restart the App: Close the app completely and restart it. Swipe up from the bottom of the screen... show fix »
 
Privacy
Cannot store personal information

🛠️ 1. Check App Permissions: Go to Settings > Privacy and ensure that BVG Fahrinfo has the necessary pe... show fix »
 
Compatibility
Museum tickets not accepted

🛠️ 1. Verify Ticket Type: Ensure that the tickets you are trying to use are indeed valid for the museum... show fix »
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 Contact Support
Developer:
Berliner Verkehrsbetriebe (BVG) - AöR
Email:
  http://www.bvg.de/en/Servicepages/Contact
Website:
🌐 www.bvg.de
Terms/Privacy:
⚔️ http://www.bvg.de/en/Servicepages/Data-protection-policy-fahinfoapp
 Switch to these Alternatives:
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KVB-App
S-Bahn Berlin

 Private Data BVG Fahrinfo collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Diagnostics
    • Other Data

 Breakdown of Software Ratings
Positive experience
72.5%

Negative experience
24.6%

Neutral
2.9%

~ from our NLP analysis of 138 combined software ratings.