fix problems on DISH Anywhere [iphone]

—— Run into issues on DISH Anywhere? Get help pending when official support gets back to you!

DISH Anywhere

Info:

company: DISH Network LLC

: https://my.dish.com/

: www.dishnetwork.com

Chat with our AI-based DISH Anywhere Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

app freezes while watching stream

Fix: 1. Close the DISH Anywhere app completely by double-tapping the home button and swiping up on the app. 2. Restart your iPhone by holding dow... »»

missing recordings

Fix: 1. Ensure that your DISH Anywhere app is updated to the latest version. 2. Check your DVR settings to confirm that recordings are being save... »»

Video issue

low-quality video

Fix: 1. Check your internet connection speed; a minimum of 3 Mbps is recommended for streaming. 2. In the app settings, look for video quality op... »»

Loading issue

programming won't load

Fix: 1. Close the app and restart your iPhone. 2. Check your internet connection to ensure it is stable. 3. Open the app again and try loading th... »»

Crashes issue

crashes frequently

Fix: 1. Ensure that your iPhone has enough storage space by checking Settings > General > iPhone Storage. If storage is low, delete unnecessary a... »»

UI issue

unable to change channels easily

Fix: 1. Use the channel guide feature in the app to navigate channels instead of trying to change them directly. 2. Ensure that your app is updat... »»

guide only shows a few channels

Fix: 1. Check your account settings to ensure that your subscription includes the channels you expect to see. 2. Restart the app to refresh the c... »»

interface is not intuitive

Fix: 1. Familiarize yourself with the app by exploring all its features and settings. 2. Look for any tutorial or help section within the app tha... »»

buttons are too small

Fix: 1. Adjust the display settings on your iPhone by going to Settings > Display & Brightness and increasing text size or enabling 'Larger Text'... »»

text is garbled and hard to read

Fix: 1. Check your iPhone's display settings by going to Settings > Display & Brightness and adjusting text size or enabling 'Larger Text'. 2. Re... »»

Audio issue

audio and video desynchronization

Fix: 1. Close the app and restart your iPhone. 2. Check your internet connection; a stable connection can help with synchronization issues. OR... »»

Slow issue

fast forward and rewind lag

Fix: 1. Ensure your internet connection is stable and fast enough for streaming. 2. Try using the app on a different network to see if the lag pe... »»

navigation is slow

Fix: 1. Close any unnecessary background apps to free up resources. 2. Restart your iPhone to clear temporary files and improve performance. OR... »»

Settings issue

unable to set recordings

Fix: 1. Ensure that your DVR is connected and functioning properly. 2. Check the app settings to confirm that you have the necessary permissions... »»

time zone issues

Fix: 1. Check your iPhone's time zone settings by going to Settings > General > Date & Time and ensure 'Set Automatically' is enabled. 2. Restart... »»

Network issue

app fails to connect to internet

Fix: 1. Check your Wi-Fi or cellular data connection to ensure it is active. 2. Restart your router if you are using Wi-Fi. OR 1. Try toggling... »»

inability to watch transferred shows without WiFi

Fix: 1. Check if there are any settings in the app that allow for offline viewing of transferred shows. 2. If not, consider using a different app... »»

Uploads issue

transfers stall or fail

Fix: 1. Ensure that you have a stable internet connection during the transfer process. 2. Try transferring smaller files to see if the issue is r... »»

Performance issue

inconsistent performance

Fix: 1. Ensure that your iPhone is updated to the latest iOS version. 2. Close any background apps that may be consuming resources. OR 1. Rest... »»

Updates issue

local channels not updating

Fix: 1. Check your account settings to ensure your location is set correctly. 2. Restart the app to refresh the channel list. OR 1. Log out of... »»

Downloads issue

app does not support offline viewing

Fix: 1. Check if there are any updates to the app that may have introduced offline viewing features. 2. Consider using a different app that suppo... »»

Missing issue

missing favorite channels

Fix: 1. Check your account settings to ensure that your favorite channels are saved correctly. 2. Restart the app to refresh your channel list.... »»

Messages issue

error messages misleading

Fix: 1. Take note of the specific error message and check the app's help section for clarification. 2. Restart the app to see if the error persis... »»

Playback issue

app does not resume playback correctly

Fix: 1. Ensure that your internet connection is stable, as interruptions can affect playback. 2. Restart the app and try resuming playback again.... »»

Support issue

poor customer support response

Fix: 1. Check the app's help section for FAQs and troubleshooting tips that may resolve your issue. 2. Look for community forums where other user... »»

Compatibility issue

app does not work with external adapters

Fix: 1. Check the compatibility of your external adapter with the DISH Anywhere app. 2. Ensure that the adapter is properly connected and functio... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.5%

Bad experience

7.2%

Neutral

3.3%

~ from our NLP analysis of 213,470 combined software ratings.

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Private Data DISH Anywhere collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics