fix problems on ViaMichelin GPS, Route Planner [iphone]

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—— Run into issues on ViaMichelin GPS, Route Planner? Get help pending when official support gets back to you!

ViaMichelin GPS, Route Planner
Info:
company: ViaMichelin
: https://www.viamichelin.com/magazine/contact-us/
: www.viamichelin.com
Chat with our AI-based ViaMichelin GPS, Route Planner Support
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Bugs issue
Distance segments show incorrect units

Fix: Change the unit settings in the app. Open ViaMichelin, go to settings, and look for an option to select distance units (km or miles). Make s... »»
Toggle from km to miles does not work

Fix: Check for any app updates that may fix this issue. Open the App Store, tap on your profile icon, and see if an update is available for ViaMi... »»
Gas prices inaccurate in current version

Fix: Verify your location settings to ensure the app is accessing the correct data. Go to Settings > Privacy > Location Services and ensure ViaMi... »»
 
Ads issue
Annoying ad popups

Fix: Look for an option in the app settings to disable ads or switch to a premium version if available. This may require a purchase but can enhan... »»
 
Slow issue
Map location lags reality

Fix: Calibrate your GPS settings. Go to Settings > Privacy > Location Services, and ensure that 'High Accuracy' is enabled for ViaMichelin if ava... »»
 
Search issue
Cannot filter restaurants by rating/cost

Fix: Check if there are any filters available in the restaurant search section. Open the app, navigate to the restaurant section, and look for fi... »»
Unable to find routes with specific settings

Fix: Double-check your route settings to ensure they are correctly configured. Open the app, go to route settings, and verify all options are set... »»
 
UI issue
Restaurant details redirect to webpage

Fix: Check if there is an option in the app settings to view details within the app instead of a web browser. Look for a toggle or preference set... »»
Clicking on restaurants often unresponsive

Fix: Ensure that your app is updated to the latest version. Open the App Store, tap on your profile icon, and check for updates for ViaMichelin.... »»
 
Features issue
No public bathroom locations

Fix: Look for alternative apps that specialize in locating public restrooms, such as 'SitOrSquat' or 'Bathroom Finder', and use them in conjuncti... »»
Lacks points of touristic interest

Fix: Use a separate travel guide app or website to find points of interest and then use ViaMichelin for navigation to those locations. OR Chec... »»
 
Compatibility issue
No CarPlay capability

Fix: Check if your iPhone is updated to the latest iOS version, as this can affect compatibility with CarPlay. Go to Settings > General > Softwar... »»
Functions not working on iPad

Fix: Ensure that the app is compatible with your iPad model. Check the App Store for compatibility information before downloading. OR Try unin... »»
 
Freezing issue
App freezes or crashes

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping up on the ViaMichelin app... »»
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 what users are saying
Good experience
91.5%

Bad experience
5.1%

Neutral
3.4%

~ from our NLP analysis of 293 combined software ratings.

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 Private Data ViaMichelin GPS, Route Planner collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics