fix problems on My GBT [iphone]

—— Run into issues on My GBT? Get help pending when official support gets back to you!

My GBT

Info:

company: Guaranty Bank & Trust Co.

: https://gbtonline.com/contact-us/

: gbtonline.com

Chat with our AI-based My GBT Support

🛠️ Common My GBT Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot log in

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if... ⇲

Login issues on weekends

Fix: 1. Check server status: Sometimes, the app may experience high traffic or server maintenance during weekends. Check the app's official websi... ⇲

Crashes issue

Frequent app crashes

Fix: 1. Update the app: Ensure that you are using the latest version of My GBT. Go to the App Store, search for the app, and check for updates. 2... ⇲

Payments issue

Mobile deposits fail

Fix: 1. Check camera functionality: Ensure that your iPhone's camera is working properly, as mobile deposits require taking clear pictures of che... ⇲

Performance issue

Inconsistent performance

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer models) to see all open apps. Swipe up on any a... ⇲

Compatibility issue

Limited functionality compared to old app

Fix: 1. Explore all features: Take some time to explore the new app thoroughly. Sometimes, features may be relocated or renamed, so familiarize y... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

48.1%

Bad experience

40.7%

Neutral

11.1%

~ from our NLP analysis of 27 combined software ratings.

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Private Data My GBT collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics