fix problems on UKG Dimensions [iphone]

—— Run into issues on UKG Dimensions? Get help pending when official support gets back to you!

UKG Dimensions

Info:

company: Kronos Incorporated

: https://www.kronos.com/kronos-services

: community.kronos.com

Chat with our AI-based UKG Dimensions Support

🛠️ Common UKG Dimensions Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

UKG Dimensions frequently crashes

Fix: Ensure your iPhone's operating system is up to date, as updates often include bug fixes that can improve app stability. Go to Settings > Gen... ⇲

91% of users had this problem

Slow login process

Fix: Check your internet connection to ensure it is stable and fast. Try switching between Wi-Fi and mobile data to see if one is faster. OR D... ⇲

Auto logs out when switching apps

Fix: Check the app settings to see if there is an option to adjust session timeout settings. If available, increase the timeout duration. OR E... ⇲

UKG Dimensions does not retain login information

Fix: Check the app settings to see if there is an option to remember login information or enable auto-login. OR Ensure that your phone's setti... ⇲

UI issue

Difficult navigation

Fix: Familiarize yourself with the app's layout by exploring each section and using any available help or tutorial features within the app. OR... ⇲

Limited visibility of schedules

Fix: Check if there are any filters or settings within the app that might be limiting the view of your schedule. Adjust these settings to expand... ⇲

Unresponsive user interface

Fix: Restart your iPhone to clear any temporary glitches that might be affecting the app's responsiveness. OR Close other running apps to free... ⇲

Inability to view full calendar

Fix: Check the app settings to see if there is an option to change the calendar view or display settings. OR If possible, sync the app's calen... ⇲

Missing time off requests

Fix: Ensure that you are looking in the correct section of the app where time off requests are typically displayed. OR Check if there are any... ⇲

Poor user experience design

Fix: Customize the app's settings to better suit your preferences, such as adjusting font size or theme if options are available. OR Provide f... ⇲

Inconsistent display of information

Fix: Ensure that the app is updated to the latest version, as updates often fix display issues. OR Clear the app's cache by uninstalling and r... ⇲

Compatibility issue

Inconsistent performance across devices

Fix: Ensure all devices are running the latest version of the app. Check the App Store for updates and install them if available. OR Compare d... ⇲

Limited functionality on mobile compared to desktop

Fix: Identify the specific features you need and see if there are alternative ways to access them on mobile, such as through a mobile web browser... ⇲

Installation issue

Complicated setup process

Fix: Follow any available setup guides or tutorials provided within the app to ensure you are completing each step correctly. OR Break down th... ⇲

Support issue

Lack of training or guidance

Fix: Search for online tutorials or user forums where other users might share tips and tricks for using the app effectively. OR Explore the ap... ⇲

Bugs issue

Geofence clock-in function unreliable

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure the app is set to 'Always'... ⇲

Notifications issue