fix problems on FitKeeper [iphone]

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—— Run into issues on FitKeeper? Get help pending when official support gets back to you!

FitKeeper - Dumbbell Workout
Info:
company: FitKeeperApps
: https://fitkeeperapp.com/
: fitkeeperapp.com
Chat with our AI-based FitKeeper Support
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Loading issue

Plans fail to load

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi or cellular network. Try switching between Wi-Fi and cellular... ⇲

FitKeeper fails to open workouts

Fix: 1. Check your internet connection: Ensure you have a stable connection, as workouts may require data to load. 2. Restart the app: Close FitK... ⇲
 
Account issue

Account recovery does not work

Fix: 1. Double-check your credentials: Ensure you are entering the correct email and password. If you have forgotten your password, use the 'Forg... ⇲
 
Registration issue

Unable to register new account

Fix: 1. Ensure you have a stable internet connection: Check your Wi-Fi or cellular data to make sure it is working properly. 2. Check for app upd... ⇲
 
Settings issue

FitKeeper does not recognize settings

Fix: 1. Reset app settings: Go to the app settings within FitKeeper and look for an option to reset to default settings. This can help the app re... ⇲
 
Network issue

Poor server connection

Fix: 1. Test your internet connection: Use another app or website to check if your internet is working properly. If not, try resetting your route... ⇲
 
Freezing issue

FitKeeper freezes during use

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom) and swipe away any apps running in the background to fr... ⇲
 
Payments issue

Inability to access purchased features

Fix: 1. Check your account status: Ensure you are logged into the correct account that made the purchase. Go to the app settings to verify your a... ⇲
 
UI issue

Keyboard input fields are unresponsive

Fix: 1. Restart the app: Close FitKeeper completely and reopen it to see if the keyboard becomes responsive. 2. Check for software updates: Ensur... ⇲

No visible letters/numbers in input boxes

Fix: 1. Restart the app: Close and reopen FitKeeper to see if the issue resolves itself. 2. Check for app updates: Go to the App Store and ensure... ⇲
 
Updates issue

Confusing app update

Fix: 1. Review update notes: Check the App Store for the update notes to understand what has changed. This can provide clarity on new features or... ⇲
 
Support issue

No contact information on website

Fix: 1. Check the app: Look for a 'Help' or 'Support' section within the FitKeeper app itself, which may provide contact information or support o... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.4%

Bad experience
7.2%

Neutral
2.4%

~ from our NLP analysis of 1,076 combined software ratings.

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 Private Data FitKeeper collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Lifetime - PRO: $119.99 Fitkeeper PRO account with unlimited workouts
  2. Pro User: $59.99 This item unlocks PRO features like more exercises, backup available, statististics, calendar, create your own exercises, create your own routines.
  3. Man Beginner I - Gain muscle: $11.99 This routine is aimed for men who start in weight training. This item unlocks a routine that will be displayed in "My workouts".
  4. Pro User: $17.99 This item unlocks PRO features like more exercises, backup available at settings, statististics, calendar, create your own exercises, create your own routines at My workouts.
  5. Woman Beginner I - Gain muscle: $11.99 This routine is aimed for women who start in weight training. This item unlocks a routine that will be displayed in "My workouts".
  6. PRO User (1 Month): $14.99 Workouts, exercises, backup, charts, calendar
  7. Pro User: $31.99 Workouts, exercises, backup, charts, calendar
  8. PRO User 1 year: $59.99 Fitkeeper PRO account with unlimited workouts
  9. Pro User: $59.99 This item unlocks PRO features like more exercises, backup available at settings, statististics, calendar, create your own exercises, create your own routines at My workouts.
  10. Intermediate - Build muscle 4D: $11.99 Intermediate - Build muscle workout