fix problems on FtyCam [iphone]

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—— Run into issues on FtyCam? Get help pending when official support gets back to you!

FtyCam
Info:
company: SanKeXiaoCao(ShenZhen)IOT Technology Company Limited
: http://www.xcthings.com/
Chat with our AI-based FtyCam Support
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Payments issue

FtyCam does not allow subscription purchase

Fix: Restart the app and try to purchase the subscription again. Sometimes, a simple restart can resolve temporary glitches. OR Check if there... ⇲
 
Network issue

Network errors prevent app usage

Fix: Test your internet connection by opening a web browser and visiting a website. If the internet is slow or not working, try resetting your ro... ⇲
 
Screen issue

Blank screen when attempting to pay

Fix: Ensure that your device's software is up to date. Go to Settings > General > Software Update and install any available updates. OR Try cl... ⇲
 
Privacy issue

Privacy policy and service agreement links are broken

Fix: Try accessing the links from a different device or browser. Sometimes, the issue may be with the app itself, and using a web browser can pro... ⇲
 
Camera issue

Camera fails to connect to Wi-Fi

Fix: Ensure that the camera is within range of your Wi-Fi network. Move the camera closer to the router and try connecting again. OR Reset the... ⇲
 
Syncing issue

FtyCam loops during camera sync

Fix: Force close the app and restart it. Double-tap the Home button (or swipe up from the bottom of the screen) and swipe up on the FtyCam app to... ⇲
 
Messages issue

Verification text not received

Fix: Check your phone's message settings to ensure that messages from unknown senders are not blocked. Go to Settings > Messages and check the 'F... ⇲
 
Bugs issue

FtyCam is unusable

Fix: Delete the app and reinstall it from the App Store. This can resolve many issues related to app performance and functionality. OR Check y... ⇲

Misleading product information

Fix: Cross-reference the product information with other reliable sources or user reviews to verify claims made in the app. OR Document any dis... ⇲
 
Crashes issue

Frequent crashes

Fix: Update the app to the latest version. Go to the App Store, search for FtyCam, and install any available updates. OR If the app continues... ⇲
 
Ads issue

Ads present in the app

Fix: Check if there is an option within the app settings to disable ads or upgrade to a premium version that removes ads. OR Consider using th... ⇲
 
Support issue

Poor customer support

Fix: Look for community forums or user groups related to FtyCam where you can ask questions and share experiences with other users. OR Check t... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: Ensure that all devices are running the same version of the app. Check for updates on each device and install them as needed. OR Try clea... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
82.2%

Good experience
14.4%

Neutral
3.3%

~ from our NLP analysis of 90 combined software ratings.

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 Private Data FtyCam collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers