—— Run into issues on Kung Fu Tea? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection. A weak or unstable connection can cause the app to log you out. Ensure you are connected to a reliable Wi-Fi... ⇲
Fix: Ensure you are entering the correct email associated with your account. Check your spam folder for the reset email if you don't see it in yo... ⇲
Fix: Check your app settings to ensure your payment methods are saved correctly. Go to 'Settings' > 'Payment Methods' and re-enter your payment i... ⇲
Fix: Ensure you have a stable internet connection when attempting to reload your card in the app. OR Try reloading your card through the app a... ⇲
Fix: Log out and log back into your account. This can refresh your purchase history and display the correct information. OR Check for app upda... ⇲
Fix: Check your spam or junk folder for the verification email. Sometimes, it may not appear in your inbox. OR Try resending the verification... ⇲
Fix: Ensure you are logged into your account when making purchases. If you are not logged in, points may not be credited to your account. OR C... ⇲
Fix: Ensure you are logged into your account when making purchases, as points may not be credited otherwise. OR Check the app for any notifica... ⇲
Fix: Specify your sugar level preferences clearly when placing an order to ensure accuracy. OR Provide feedback through the app regarding your... ⇲
Fix: Close other apps running in the background to free up memory. Double-tap the home button and swipe up on apps to close them. OR Restart y... ⇲
Fix: Check the app regularly for updates on promotions. Promotions may change frequently, and the app may not always reflect the latest offers im... ⇲
Fix: Check your internet connection before placing an order. A poor connection can lead to order issues. OR Review your order history to see i... ⇲
Fix: Check the Kung Fu Tea website for detailed nutritional information, as it may not be fully available in the app. OR Contact customer supp... ⇲
Fix: Check your app settings to ensure you have saved your preferences correctly. Go to 'Settings' and review each option. OR Reinstall the ap... ⇲
Fix: Check if Face ID is enabled on your iPhone. Go to 'Settings' > 'Face ID & Passcode' and ensure it is set up correctly. OR If the app does... ⇲
Fix: Look for a 'Help' or 'Support' section within the app. This may provide FAQs or contact options. OR Visit the Kung Fu Tea website for cus... ⇲
Fix: Change your password immediately to a strong, unique password that includes letters, numbers, and symbols. OR Enable two-factor authentic... ⇲
Fix: Explore the app thoroughly to familiarize yourself with its layout. Sometimes, spending time navigating can help you understand it better.... ⇲
Fix: Check your order status in the app to see if there are any updates or notifications regarding delays. OR Consider placing orders during o... ⇲
Fix: Keep your receipts and manually track your purchases if the app does not support this feature. OR Contact customer support to inquire if... ⇲
Fix: Explore the app thoroughly to see all available customization options, as they may be located in different sections. OR Provide feedback... ⇲