fix problems on LBC [iphone]

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—— Run into issues on LBC? Get help pending when official support gets back to you!

LBC
Info:
company: Global Media & Entertainment Limited
: https://global.com/global-player/faq/
: www.lbc.co.uk
Chat with our AI-based LBC Support
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Downloads issue

unable to download content

Fix: 1. Check Storage Space: Go to Settings > General > iPhone Storage and ensure you have enough space available for downloads. If not, delete u... ⇲

no way to redownload failed podcasts

Fix: 1. Check Download History: Look for a download history or library section in the app where you might be able to find and redownload failed p... ⇲
 
Ads issue

ads interrupt listening experience

Fix: 1. Upgrade to Premium: If the app offers a premium version without ads, consider upgrading to enhance your listening experience. 2. Mute Ads... ⇲

video ads overlay when opening app

Fix: 1. Upgrade to Premium: If the app offers a premium version without video ads, consider upgrading to avoid interruptions. 2. Mute Ads: If pos... ⇲
 
Updates issue

LBC inaccessible after update

Fix: 1. Restart Your Device: Sometimes, a simple restart can resolve issues after an update. Hold the power button and slide to power off, then t... ⇲

LBC won't update on certain devices

Fix: 1. Check Device Compatibility: Ensure your device is compatible with the latest version of the app by checking the app’s requirements in the... ⇲
 
Freezing issue

LBC locks up device

Fix: 1. Force Restart Your Device: If the app locks up your device, perform a force restart by pressing and quickly releasing the Volume Up butto... ⇲
 
Customization issue

no sleep mode feature

Fix: 1. Use Device Sleep Timer: Set a timer on your device to stop playback after a certain period. You can do this by using the Clock app and se... ⇲
 
Account issue

requires account for access

Fix: 1. Create an Account: If you want to use the app, create an account as required. Follow the on-screen instructions to sign up. 2. Use Guest... ⇲
 
Support issue

no response to user inquiries

Fix: 1. Check FAQs: Look for a Frequently Asked Questions section within the app or on the website to find answers to common issues. 2. Use Socia... ⇲
 
Compatibility issue

incompatibility with older devices

Fix: 1. Check System Requirements: Verify that your device meets the minimum system requirements for the app. This information can usually be fou... ⇲
 
Audio issue

LBC fails to resume playback

Fix: 1. Check App Settings: Look for any settings related to playback or resume options and ensure they are enabled. 2. Restart the App: Close an... ⇲

background play not supported

Fix: 1. Use Device Settings: Check if your device settings allow background app refresh for LBC. Go to Settings > General > Background App Refres... ⇲
 
Network issue

frequent stalling on mobile network

Fix: 1. Check Mobile Data Settings: Go to Settings > Cellular and ensure that LBC has permission to use mobile data. 2. Switch to Wi-Fi: If possi... ⇲
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 what users are saying
Good experience
72.3%

Bad experience
17.0%

Neutral
10.6%

~ from our NLP analysis of 47 combined software ratings.

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 Private Data LBC collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics