—— Run into issues on AtYourGate? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can do this by o... ⇲
Fix: 1. Explore nearby restaurants: Use the map feature in the app to see if there are more restaurants available in your vicinity that you may n... ⇲
Fix: 1. Review promo code terms: Before using a promo code, check the terms and conditions associated with it. Some codes may only apply to deliv... ⇲
Fix: 1. Force close the app: Double-tap the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view all... ⇲
Fix: 1. Check real-time updates: Use the app to track your order in real-time. Sometimes, the estimated delivery time can change based on vendor... ⇲
Fix: 1. Order during off-peak hours: If possible, try to place your orders during times when demand is lower, such as mid-afternoon or late eveni... ⇲
Fix: 1. Use the 'Special Instructions' field: When placing your order, look for a section where you can add notes or special instructions. Use th... ⇲
Fix: 1. Be clear and concise: When adding notes, use simple language and be specific about your requests. For example, instead of saying 'no onio... ⇲
Fix: 1. Use the search feature: If you are looking for a specific restaurant, use the search bar in the app to see if it is available. Sometimes,... ⇲
Fix: 1. Enable notifications: Make sure that notifications for AtYourGate are enabled on your iPhone. Go to Settings > Notifications > AtYourGate... ⇲