Fix MyHumana errors on iphone

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23 problems reported in the past 24 hours

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UI
Medications tab is difficult to use

🛠️ Familiarize yourself with the layout of the Medications tab. Spend a few minutes exploring the featu... show fix »
Claims tab shows no information

🛠️ Ensure that you are logged into the correct account associated with your claims. Log out and log bac... show fix »
App is not user-friendly

🛠️ Take time to explore the app's features and layout. Familiarizing yourself with the app can improve... show fix »
 
Loading
App does not load plan or benefits information

🛠️ Clear the app's cache. Go to Settings > MyHumana > Storage and select 'Clear Cache'. Then restart th... show fix »
 
Bugs
Incorrect deductible status displayed

🛠️ Verify your deductible status by checking your insurance documents or online account through a web b... show fix »
Pricing information is inaccurate

🛠️ Cross-check the pricing information with your insurance provider's official website or customer serv... show fix »
Inconsistent pharmacy coverage information

🛠️ Verify your pharmacy coverage by contacting your insurance provider directly or checking their websi... show fix »
Missing details on prescription coverage

🛠️ Check your prescription coverage details on the MyHumana website, as it may provide more comprehensi... show fix »
OTC ordering issues

🛠️ Ensure you are following the correct steps for ordering OTC items as outlined in the app. Review any... show fix »
 
Notifications
App frequently fails to load notifications

🛠️ Check your notification settings. Go to Settings > Notifications > MyHumana and ensure notifications... show fix »
 
Support
No FAQ section available

🛠️ Look for a help or support section within the app. Sometimes, FAQs are located under 'Help' or 'Supp... show fix »
Lack of feedback submission option

🛠️ Look for a contact or support option within the app where you can send your feedback directly to the... show fix »
 
Account
Difficulties with password management

🛠️ Use a password manager app to securely store and manage your passwords. This can help you easily ret... show fix »
 
Updates
Providers listed are outdated

🛠️ Check the provider's status by contacting them directly or visiting their official website to confir... show fix »
Outdated drug information

🛠️ Cross-check drug information with a reliable medical website or consult your pharmacist for the most... show fix »
 
Search
Limited search functionality for medications

🛠️ Try using specific keywords or the exact name of the medication when searching to improve your searc... show fix »
 
Crashes
App crashes or logs users out

🛠️ Ensure your device's operating system is up to date. Go to Settings > General > Software Update and... show fix »
 
Slow
Slow performance and excessive loading times

🛠️ Close other apps running in the background to free up system resources. Double-click the home button... show fix »
 
Payments
No option to pay claims directly in the app

🛠️ Check if there are alternative payment options available on the MyHumana website, as they may offer... show fix »
 
Syncing
Inability to track orders effectively

🛠️ Use the order confirmation emails or texts sent to you for tracking information, as they may provide... show fix »
 
Settings
App does not retain Face ID settings

🛠️ Check your device settings to ensure Face ID is enabled for the MyHumana app. Go to Settings > MyHum... show fix »
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 Contact Support
Developer:
Humana Inc.
Email:
  https://www.humana.com/customer-support
Terms/Privacy:
⚔️ https://www.humana.com/legal/privacy
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What's covered
Florida Blue
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Modivcare
athenaPatient
MyOchsner

 Private Data MyHumana collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

 Breakdown of Software Ratings
Negative experience
50.7%

Positive experience
41.1%

Neutral
8.2%

~ from our NLP analysis of 1,862 combined software ratings.