fix problems on Feiyu ON [iphone]

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—— Run into issues on Feiyu ON? Get help pending when official support gets back to you!

Feiyu ON
Info:
company: 桂林飞宇科技股份有限公司
: http://www.feiyu-tech.com
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Updates issue

firmware updates fail

Fix: 1. Ensure that your gimbal is fully charged before attempting a firmware update. 2. Connect your iPhone to a stable WiFi network and ensure... ⇲

Feiyu ON prompts for updates that fail

Fix: 1. Ensure that your iPhone has enough storage space for the update. Go to Settings > General > iPhone Storage to check available space. 2. R... ⇲
 
Slow issue

Feiyu ON lags and becomes unresponsive

Fix: 1. Close any other apps running in the background to free up system resources. Double-click the home button and swipe up on apps to close th... ⇲
 
Gameplay issue

inability to control gimbal features

Fix: 1. Ensure that the gimbal is properly connected to the app and that the correct mode is selected. 2. Check the gimbal's manual for specific... ⇲
 
Camera issue

Feiyu ON does not detect gimbal

Fix: 1. Ensure that the gimbal is powered on and in pairing mode. Refer to the gimbal's manual for instructions on how to enter pairing mode. 2.... ⇲
 
Network issue

connection issues after firmware updates

Fix: 1. After a firmware update, restart both the gimbal and the app to refresh the connection. 2. Check the gimbal's manual for any specific pos... ⇲

inconsistent connection reliability

Fix: 1. Ensure that there are no physical obstructions between the gimbal and the iPhone that could interfere with the connection. 2. Restart bot... ⇲
 
UI issue

Feiyu ON layout issues with text display

Fix: 1. Check your iPhone's display settings by going to Settings > Display & Brightness and adjusting the text size and display settings. 2. Res... ⇲
 
Customization issue

no option for specific camera models

Fix: 1. Check the Feiyu ON app for any updates that may include support for additional camera models. 2. Refer to the gimbal's manual to see if t... ⇲

missing time lapse panning mode

Fix: 1. Check the app for any updates that may include new features like time lapse panning. 2. Refer to the gimbal's manual to see if there are... ⇲
 
Freezing issue

Feiyu ON freezes during updates

Fix: 1. Ensure that your iPhone is connected to a stable WiFi network during the update process. 2. Restart the app and try the update again. O... ⇲
 
Support issue

lack of tutorials for setup

Fix: 1. Search for online video tutorials or user guides on platforms like YouTube that may provide visual instructions for setup. 2. Check the m... ⇲
 
Compatibility issue

limited functionality with certain cameras

Fix: 1. Refer to the gimbal's manual to understand the specific functionalities available for your camera model. 2. Explore any available firmwar... ⇲

no Apple Watch app available

Fix: 1. Consider using your iPhone directly for controlling the gimbal, as the app may not currently support Apple Watch functionality. 2. Check... ⇲
 
Settings issue

difficulties in changing WiFi settings

Fix: 1. Access the gimbal's settings through the app and look for WiFi settings. Follow the prompts to change the WiFi network. 2. If you cannot... ⇲

Feiyu ON does not allow for parameter adjustments

Fix: 1. Check the app settings to see if there are any options for parameter adjustments. 2. Refer to the gimbal's manual for specific instructio... ⇲
 
Video issue

Feiyu ON does not support video formats and codecs

Fix: 1. Check the app's documentation for supported video formats and codecs. Convert your video files to a compatible format using video convers... ⇲
 
Bugs issue

joystick control is unreliable

Fix: 1. Ensure that the gimbal is properly calibrated. Refer to the gimbal's manual for calibration instructions. 2. Restart the app and the gimb... ⇲
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 what users are saying
Bad experience
69.0%

Good experience
21.4%

Neutral
9.5%

~ from our NLP analysis of 210 combined software ratings.

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 Private Data Feiyu ON collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics