fix problems on Uber Eats Orders [iphone]

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—— Run into issues on Uber Eats Orders? Get help pending when official support gets back to you!

Uber Eats Orders
Info:
company: Uber Technologies, Inc.
: https://help.uber.com/restaurants
: ubereats.com
Chat with our AI-based Uber Eats Orders Support
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Bugs issue

Tablet pauses and reports missed orders

Fix: Check the tablet's internet connection. Ensure it is connected to a stable Wi-Fi network. You can do this by going to Settings > Wi-Fi and c... ⇲

Automatic order submission issues

Fix: Check your app settings to ensure that automatic order submission is enabled. Go to Account Settings > Order Preferences and verify the sett... ⇲

Driver cancellation without proper justification

Fix: Check the app for notifications or messages regarding the cancellation. Sometimes, drivers may leave notes explaining the reason for cancell... ⇲
 
Compatibility issue

Inconsistent app functionality between devices

Fix: Ensure all devices are running the latest version of the Uber Eats app. Check for updates in the App Store and install any available updates... ⇲

Inconsistent storefront and management apps

Fix: Ensure that you are using the latest version of both apps. Check for updates in the App Store and install them if available. OR Log out a... ⇲
 
Payments issue

Frequent overcharges and order adjustments

Fix: Review your order history in the app to verify charges. Go to Account > Your Orders and check for discrepancies. If you find any, take scree... ⇲

Rental fees for tablets

Fix: Review the rental agreement for the tablet to understand the fees and terms. If you find them unreasonable, consider purchasing your own tab... ⇲
 
Registration issue

Difficulties in signing up for driver account

Fix: Ensure you meet all the requirements for signing up. Check the Uber Eats website for the necessary documents and eligibility criteria. OR... ⇲
 
Account issue

Account access issues with app and browser

Fix: Reset your password if you are having trouble logging in. Use the 'Forgot Password?' link on the login page to receive a reset link via emai... ⇲

Invalid account messages despite active status

Fix: Log out of the app and log back in to refresh your account status. This can sometimes resolve temporary glitches. OR Clear the app cache... ⇲
 
Syncing issue

Scheduled orders not received

Fix: Double-check the scheduled order settings in the app. Go to Account > Scheduled Orders and ensure the order is listed and correctly set up.... ⇲
 
Network issue

Tablet connectivity problems

Fix: Restart the tablet and router to refresh the connection. This can often resolve temporary connectivity issues. OR Forget the Wi-Fi networ... ⇲
 
Support issue

Slow customer support response

Fix: Use the in-app help feature for quicker responses. Go to Account > Help and select the relevant issue to get automated responses or FAQs.... ⇲

Long hold times for support

Fix: Try using the in-app help feature for quicker assistance. This often provides immediate answers to common issues without waiting on hold.... ⇲

Lack of direct support contact options

Fix: Use the in-app help feature to access FAQs and automated responses. Go to Account > Help for assistance. OR Check the Uber Eats website f... ⇲
 
UI issue

Confusing app navigation

Fix: Familiarize yourself with the app layout by exploring the different sections. Take a few minutes to navigate through the menus to understand... ⇲

No split screen functionality on order app

Fix: Check if your iPhone model supports split screen functionality. If it does, try using the app in conjunction with another app that supports... ⇲
 
Screen issue

Screen size issues on iPhone app

Fix: Check your iPhone display settings. Go to Settings > Display & Brightness and adjust the text size and display settings to see if it improve... ⇲
 
Freezing issue

Loading screen freezes

Fix: Force close the app by swiping up from the bottom of the screen and swiping the Uber Eats app off the screen. Then reopen the app. OR Res... ⇲
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 what users are saying
Bad experience
51.2%

Good experience
39.7%

Neutral
9.1%

~ from our NLP analysis of 861 combined software ratings.

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 Private Data Uber Eats Orders collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data