fix problems on HERE WeGo Maps & Navigation [iphone]

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—— Run into issues on HERE WeGo Maps & Navigation? Get help pending when official support gets back to you!

HERE WeGo Maps & Navigation
Info:
company: HERE Europe B.V.
: https://help.here.com/
: www.here.com
Chat with our AI-based HERE WeGo Maps & Navigation Support
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Compatibility issue
No CarPlay support

Fix: While waiting for CarPlay support, you can use a Bluetooth connection to stream audio from your iPho...

No native iPad app

Fix: You can use the iPhone version of the app on your iPad. While it may not be optimized for the larger...

Limited integration with iOS features

Fix: Check the app settings to see if there are options to enable integration with iOS features like Siri...

 
Search issue
Offline search is limited to exact name matches

Fix: To improve offline search results, ensure that you download the latest map data for your area. Go to...

Predictive search needs improvement

Fix: Try clearing the app's cache or data to see if that improves the predictive search functionality. Go...

 
Audio issue
Bluetooth audio cannot be toggled

Fix: Check your Bluetooth settings on your iPhone. Go to Settings > Bluetooth, find your connected device...

 
Crashes issue
App crashes or fails to start

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for HERE WeGo, an...

 
Updates issue
Missing features from previous versions

Fix: Check the app's settings to see if the features are still available but hidden. Sometimes, features...

Inconsistent traffic report updates

Fix: Ensure that your app is set to receive real-time traffic updates. Go to the settings menu and check...

 
Bugs issue
Inaccurate business listings

Fix: To improve the accuracy of business listings, try refreshing the app's data. Go to the settings menu...

 
Network issue
Lack of automatic online/offline switching

Fix: Manually switch between online and offline modes by downloading maps for offline use. Go to the sett...

 
UI issue
No option to report incorrect directions

Fix: While the app may not have a direct reporting feature, you can take note of incorrect directions and...

Rerouting can be overly aggressive

Fix: Adjust the rerouting settings in the app if available. Look for options related to rerouting frequen...

Interface lacks full screen support on certain devices

Fix: Check for any updates to the app that may address interface issues. Go to the App Store and ensure y...

 
Ads issue
No ad-free option available

Fix: If ads are bothersome, consider using the app in offline mode where ads may not appear. Download the...

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 what users are saying
Good experience
63.1%

Bad experience
27.8%

Neutral
9.1%

~ from our NLP analysis of 1,317 combined software ratings.

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 Private Data HERE WeGo Maps & Navigation collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Search History
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics