fix problems on VectorVest [iphone]

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—— Run into issues on VectorVest? Get help pending when official support gets back to you!

VectorVest: Stock & Investment
Info:
company: VectorVest, Inc.
: http://www.vectorvest.com/contact-us/
: www.vectorvest.com
Chat with our AI-based VectorVest Support
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Slow issue

Delayed stock prices

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web browser and loa... ⇲
 
Customization issue

Limited features on mobile app

Fix: 1. Explore app settings: Go to the app settings and check if there are any options to enable additional features or settings that may not be... ⇲

Limited educational content

Fix: 1. Explore external resources: Look for reputable financial education websites, YouTube channels, or online courses that can supplement the... ⇲

Inability to enter custom prices for options

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may include new features or improvements. 2. Use th... ⇲
 
Compatibility issue

Incompatibility with iOS split screen

Fix: 1. Check for app updates: Ensure that you have the latest version of VectorVest installed, as updates may include compatibility improvements... ⇲
 
Account issue

Difficult cancellation process

Fix: 1. Navigate to your account settings: Open the app, go to your account settings, and look for subscription or cancellation options. Follow t... ⇲

No confirmation for cancellation

Fix: 1. Check your email: After cancellation, look for a confirmation email from VectorVest. If you don’t see it, check your spam or junk folder.... ⇲
 
Support issue

Poor customer service

Fix: 1. Utilize in-app help resources: Check if the app has a help or FAQ section that may address your concerns without needing to contact custo... ⇲
 
Network issue

Lack of real-time data

Fix: 1. Check your subscription level: Ensure that your subscription includes real-time data access, as some plans may only provide delayed data.... ⇲
 
Search issue

No stock screener for industries

Fix: 1. Use the desktop version: If the mobile app lacks this feature, consider using the desktop version of VectorVest, which may have a more co... ⇲
 
UI issue

Confusing user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s features and layout. Look for any tutorial or help sections that c... ⇲

Overwhelming amount of information

Fix: 1. Customize your dashboard: If the app allows, customize your dashboard to display only the information that is most relevant to you, reduc... ⇲

Hidden entry forms on iOS

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix UI issues including hidden forms. 2. Rotate your... ⇲
 
Notifications issue

Notification spam

Fix: 1. Adjust notification settings: Go to the app settings and look for notification preferences. Disable or limit notifications to only the mo... ⇲

Lack of pressing investment notifications

Fix: 1. Adjust notification settings: Go to the app settings and ensure that you have enabled notifications for critical updates or alerts that a... ⇲
 
Syncing issue

Inconsistent market timing signals

Fix: 1. Review your settings: Ensure that your market timing settings are configured correctly within the app. Check for any options that may aff... ⇲

No integration between mobile and desktop versions

Fix: 1. Sync your account: Ensure you are logged into the same account on both the mobile and desktop versions. This may help in syncing data bet... ⇲
 
Registration issue

Issues with account registration

Fix: 1. Check your internet connection: Ensure you have a stable internet connection while attempting to register your account. 2. Verify your in... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.1%

Neutral
4.1%

Bad experience
3.8%

~ from our NLP analysis of 15,794 combined software ratings.

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 Private Data VectorVest collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Vital: $4.99 Vital With 2 Week Trial for All region
  2. Premium: $19.99 Premium with 2-week trial for all regions
  3. Premium: $19.99 Premium access for United States region.
  4. Premium: $19.99 Premium for all regions
  5. Premium: $19.99 VectorVest Mobile Premium for the US region. Includes all the benefits our Essentials members receive, PLUS… 10X Custom WatchLists PREMIUM Stock Picks MARKET TIMING GAUGE DAILY MARKET UPDATE
  6. Vital: $4.99 Vital for All regions
  7. Essential: $9.99 Essential With 2 Week Trial for All region
  8. Mobile Premium+: $49.99 Mobile Premium+ with 2 week trial for All
  9. Premium+ with Trial: $69.99 Premium + Desktop with 1 Month Trial
  10. Premium Special Offer: $9.99 Premium Special Offer for US region