—— Run into issues on Gong Cha (DC, MD, VA)? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check for app updates: Go to the App Store, search for Gong Cha, and see if there’s an update available. If so, update the app as this ma... ⇲
Fix: 1. Enable location services: Go to your iPhone settings, select Privacy, then Location Services. Ensure that Location Services are turned on... ⇲
Fix: 1. Check your account history: Go to the rewards section in the app and review your transaction history to ensure that all points are accoun... ⇲
Fix: 1. Verify referral process: Ensure that you followed the correct steps for referring someone, including any specific codes or links that nee... ⇲
Fix: 1. Review the payment section: Before completing a transaction, carefully review the payment summary in the app to see if the convenience fe... ⇲
Fix: 1. Enable notifications: Go to your iPhone settings, select Notifications, find Gong Cha, and ensure that notifications are enabled. This wi... ⇲
Fix: 1. Update the app: Go to the App Store, search for Gong Cha, and check for any available updates. Updating the app can fix bugs that may cau... ⇲
Fix: 1. Use the search function: If your area is not covered, try searching for nearby cities or towns in the app to find the closest Gong Cha lo... ⇲
Fix: 1. Use in-app support: If the app has a support or help section, utilize it to find answers to common questions or issues. 2. Check online r... ⇲
Fix: 1. Use the search feature: Utilize the search bar in the app to enter the specific name or address of the location you are trying to find. 2... ⇲