fix problems on FOX 5 New York [iphone]

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—— Run into issues on FOX 5 New York? Get help pending when official support gets back to you!

FOX 5 New York: News & Alerts
Info:
company: Fox Television Stations, Inc.
: https://www.fox5ny.com/about
: www.fox5ny.com
Chat with our AI-based FOX 5 New York Support
   Hello! How can I assist you?  

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Crashes issue

FOX 5 New York fails to open

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the FOX 5 app off the scree... ⇲

FOX 5 New York crashes requiring restart

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for FOX 5 New York, and check for updates. OR If the app... ⇲
 
Freezing issue

Live feed frequently freezes

Fix: Ensure you have a stable internet connection. If you're on Wi-Fi, try moving closer to the router or switching to cellular data to see if th... ⇲
 
Ads issue

Excessive advertisements

Fix: Check if the app has a premium version or subscription option that offers an ad-free experience. If available, consider upgrading for a bett... ⇲
 
Video issue

FOX 5 New York does not load videos on certain devices

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲

Live streaming issues

Fix: Ensure you have a strong and stable internet connection. If you're on Wi-Fi, try switching to cellular data or vice versa to see if the stre... ⇲
 
UI issue

Unorganized platform

Fix: Explore the app settings to see if there are options to customize the layout or categories of news. Some apps allow users to prioritize cert... ⇲

Difficult navigation through articles

Fix: Familiarize yourself with the app's layout. Spend some time exploring different sections to understand where articles are categorized. OR... ⇲
 
Updates issue

Inconsistent news updates

Fix: Check your notification settings to ensure you are receiving alerts for new articles. Go to Settings > Notifications > FOX 5 New York and ad... ⇲
 
Customization issue

Font size is too small

Fix: Adjust the font size in your device settings. Go to Settings > Display & Brightness > Text Size and adjust the slider to increase the font s... ⇲
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 what users are saying
Good experience
83.1%

Bad experience
13.5%

Neutral
3.5%

~ from our NLP analysis of 431 combined software ratings.

 Switch to these Alternatives:
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ABC 7 New York
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News 12 Mobile
New York Daily News
WZVN ABC7 News - Fort Myers
Newsday
NJ 101.5 - News Radio (WKXW)
New York Post for iPhone
NJ.com

 Private Data FOX 5 New York collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data