fix problems on People First FCU [iphone]

—— Run into issues on People First FCU? Get help pending when official support gets back to you!

People First FCU

Info:

company: People First FCU Mobile Access

: https://www.peoplefirstcu.org/Contact_Us.shtml

: www.peoplefirstcu.org

Chat with our AI-based People First FCU Support

🛠️ Common People First FCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to retrieve data during transfers

Fix: 1. Check your internet connection: Ensure that you have a stable Wi-Fi or cellular data connection. You can do this by trying to load a webp... ⇲

Mobile deposit not working on iPhones

Fix: 1. Ensure proper lighting: When taking a picture of the check, make sure you are in a well-lit area and that the check is flat and free of w... ⇲

Bugs issue

Application error when transferring funds

Fix: 1. Check for app updates: Open the App Store, search for People First FCU, and see if there are any updates available. Install any updates t... ⇲

Transaction history view results in application error

Fix: 1. Restart the app: Close the app completely and reopen it to refresh the session. This can often resolve temporary errors. 2. Update the a... ⇲

Payments issue

Cannot pay credit card from app

Fix: 1. Verify account linking: Ensure that your credit card account is properly linked to the People First FCU app. Go to the account settings a... ⇲

Cannot make payments to loans from other institutions

Fix: 1. Verify loan account linking: Ensure that the loan account from the other institution is properly linked in the app. Go to the account set... ⇲

Network issue

Service unavailable message frequently

Fix: 1. Check server status: Sometimes, the app may be down for maintenance. Check the People First FCU website or social media for any announcem... ⇲

Account issue

No access to credit card account

Fix: 1. Verify account linking: Go to the app settings and ensure that your credit card account is linked. If it is not, follow the prompts to li... ⇲

Inability to link accounts for transfers

Fix: 1. Check account eligibility: Ensure that the accounts you are trying to link are eligible for transfers. Some accounts may have restriction... ⇲

Notifications issue

Nagging prompt to enable FaceID

Fix: 1. Disable FaceID in app settings: Go to the People First FCU app settings and look for an option to disable FaceID. This should stop the pr... ⇲

UI issue

People First FCU design lacks optimization

Fix: 1. Provide feedback within the app: While you cannot contact developers, you can often find a feedback option within the app settings. Use t... ⇲

Features issue

Limited functionality compared to other banking apps

Fix: 1. Explore all app features: Make sure you are familiar with all the features available in the app. Sometimes, features may be hidden in men... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.6%

Bad experience

2.6%

Neutral

1.8%

~ from our NLP analysis of 3,739 combined software ratings.

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Private Data People First FCU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location