A. 1. Restart the app: Close the Crossword Jam app completely by swiping it away from the app switcher. Then, reopen the app to see if the freezing issue persists.
2. Clear app cache: Go to your iPhone's Settings > General > iPhone Storage. Find Crossword Jam, tap on it, and select 'Offload App'. This will remove the app but keep its documents and data. Reinstall the app from the App Store to clear any corrupted cache that may be causing the freezes.
B. 3. Update the app: Ensure you have the latest version of Crossword Jam. Go to the App Store, tap on your profile icon, and scroll down to see if an update is available for Crossword Jam. If so, tap 'Update'.